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Field
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University of North Carolina at Chapel Hill | Chapel Hill, North Carolina | United States | about 2 months ago
-doctoral and Hygiene clinics; responds to student/patient request using In-Basket (Internal messaging system) and the providers’ work queue treatment plan; updates, prepares and distributes appointment
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to help leadership evaluate service demands and emerging student needs. Case Coordination and Administration - 30% Queue Management: Support the administration of the case referral queue, assisting with
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-signature required per standing order or Best Practice Alert (BPA). Queue and pend medication renewals. Take pictures and/or upload media (excluding ophthalmology) according to Ambulatory Care guidelines
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, communication, and interpersonal skills. Required License/Registration/Certifications Job Duties Provide IT support to all CMHT faculty and staff Manage CMHT ticketing queue Install, monitor, and maintain
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-volume or peak service periods, including managing an EVS board, bed flow board, dispatch board, work queue, or similar operational tracking system Experience leading department projects, process
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with the University's enterprise 24/7 phone queue. Troubleshoot software, operating systems, Microsoft 365 applications, account access, mobile devices, and general technology issues. Document
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performance and case management), in line with established policies and procedures Supporting management of the HR Advisory queue, including triaging and escalation of enquiries Assisting with the delivery
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workflows, and access queues strictly adhere to security controls. Supervise system audits, ServiceNow queues, and validation protocols for platforms including Jaggaer and enterprise financial tools. 25% FARM
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expansion of dedicated spaces for campus unit programs; supervise user queues and leverage features to maximize user adoption rates and enhance the overall user experience. Develop and refresh curated
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, profiles, roles, permissions, rules, assignment rules, queues, licenses, capacity, storage management, and other routine tasks Builds prototypes and builds objects, fields, validation rules, page layouts