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Field
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queues (such as ServiceNow) and centralized compliance tracking databases (such as AgileOne). 4-6 years Excellent interpersonal and communication skills with a track record of partnering effectively with
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queues and ensure timely processing of payments. Assist with year-end activities, reconciliations, reporting, and audit requests. Maintain accurate records and documentation in accordance with applicable
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Office especially Excel and Word. 3.Experience of EPIC and EPIC work queues. PC data entry experience. 4.Ability to work independently and part of a team. Ability to multi-task in a high volume environment
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reviewing tasks, coordinating with other staff on performance assessment and monitoring work-study balance. Assist with processing resource sharing requests, including assigning requests to appropriate queues
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Wellness ticket queue, act as primary point of contact for Wellness escalations ensuring all work is assigned and meeting the SLA. Provide hands-on technical support and assistance to clients in various
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operating procedures (SOPs) Create or update training documentation for complex systems and applications Assist with ticketing queues and other assigned tasks Routinely interact with other
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-10, and payer rules. Charge Correction: Correct charge errors in MiChart/Epic and resolve issues in billing work queues. Collections Support: Analyze AR trends, payer behavior, and collection outcomes
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, etc.). Manage work queues and schedule for testing contact center services. Testing services include Holter monitors, event monitors, EKG, stress test, etc. Order departmental and breakroom supplies
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to support continuity of care. Demonstrate service excellence in answering all calls. Ability to spell correctly and use proper grammar. Maintain and monitor fax server. Monitor and manage Referral Work Queue
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University of North Carolina at Chapel Hill | Chapel Hill, North Carolina | United States | about 2 months ago
-doctoral and Hygiene clinics; responds to student/patient request using In-Basket (Internal messaging system) and the providers’ work queue treatment plan; updates, prepares and distributes appointment