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support to staff/students, including those based offshore. Monitoring the service desk queue and providing timely resolution of IT issues. Supporting application management, including Canvas, student
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queues, due dates and workflow status across UI projects. review the WHS component of permit applications against applicable WHS requirements, the University Contractor Handbook, approved procedures and
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performance and case management), in line with established policies and procedures Supporting management of the HR Advisory queue, including triaging and escalation of enquiries Assisting with the delivery
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. Managing software installation, OS upgrades, and device configurations. Delivering remote support to staff/students, including those based offshore. Monitoring the service desk queue and providing timely