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Apply now Job no:524108 Work type:full time Location:Sydney, NSW Categories:Student Services, Governance, Policy & Compliance Complex Case Manager Employment Type: Full Time (35-hour week) Duration
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and do meaningful work, you’re in the right place. Why Your Role Matters: The Case Review Officer will take an active role across the Case Review team. They will focus on case managing complex matters
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service to stakeholders within a large complex environment. This role is vital in supporting the effective roll-out of new and robust Time and Attendance processes and practices that enable the continuing
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. This role frequently involves interpreting complex scenarios and detailed degree and admissions policies to effectively respond to enquiries, whether received by phone, web form/web chat, or email. As an
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including the drafting of briefings and reports that synthesise complex technical information for a range of non-technical audiences, to meet the University’s research reporting and information needs A deep
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, working closely with senior leaders in HR. Acting as an escalation point for complex queries across the area. Providing subject matter expertise for Time & Attendance related training. Ensuring compliant
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transformational change and project management in a complex environment with a strong understanding of the educational project environment and program life cycle, documentation, effective budget and resource
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the review process, offer expert advice, and facilitate negotiations, referring complex matters to the Legal and or Industry & Innovation teams as necessary. Additionally, you'll contribute to team-building
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of education, training and experience. Demonstrated experience of delivering and measuring internal communications programs that support transformational change within a complex organisational environment
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. Investigate and provide payroll expertise to respond to and resolve complex queries for employees, management and key stakeholders with a customer service focus. Interpret and advise on leave entitlements under