Student (1)

Updated: 29 days ago
Location: West Lafayette, INDIANA

Job Summary

 

Hours/week

  • Approximately 12+ hours per week
  • Required hours include days, weekends, evenings, over nights, and/or holidays

 

Qualifications

  • High school diploma or equivalent
  • Strong interpersonal and communication skills, both verbal and written
  • Flexible and dependable with a strong attention to detail
  • Proven problem solving skills
  • Customer service oriented

 

Position Responsibilities

  • Provide coverage at resident hall main offices working scheduled hours that will include days, evenings, overnights, weekends, holidays and/or University breaks.
  • Exhibit friendliness, diplomacy, and tact in responding to customers
  • Handle emergency situations and prioritize responsibilities while continuing to provide the highest level of customer service
  • Maintain competency in the operation, including proper check-in/check-out procedures for residents and checking out equipment as appropriate
  • Complete and submit repair requests online as needed
  • Distribute pertinent information to residents regarding upcoming events (i.e. bulletins, programs, and messages)  
  • Must attend all scheduled staff meetings to gain relevant information
  • Maintain confidentiality and exhibit professional conduct when handling sensitive information
  • Report violations of University and/or University Residences policy
  • Exercise accountability for the proper handling and security of all issued keys, safe access, as well as hall property, i.e. hall equipment
  • Other duties as assigned

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