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Field
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Imaging system, including the preparation of documents for daily shipment to the third party vendor, monitoring nightly data uploads, clearing error queues, answering staff questions, intermittent manual
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, document management software, medical imaging software (Ambra), IHIS communication tools (encounters, inbaskets, secure chat), IHIS work queues, and payor platforms etc. They may also support the Scheduling
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to requestors and stakeholders. Supports other departmental activities as needed, including assisting in maintaining data as needed. Maintains Data Acquisition’s team’s project queue in Workfront. The above
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. Proven experience with ACD lines, and call queues. 5. Spanish speaking. Principal Responsibilities 1. Oversees and coordinates administrative, program, and office activities. Establishes, selects
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tickets and projects to keep both customers and team members informed of current status or progress. Assist with team responsibility of queue management and ensure tickets are resolved accurately, timely
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established service standards. -Serve as the primary point of contact for ticket escalations and customer follow-up. -Monitor ticket queues, aging reports, and service metrics to identify trends and improvement
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and responsibly, whilst maintaining queues and service areas to ensure an efficient checkout experience. Stock Replenishment & Merchandising Replenish stock across ambient, chilled, frozen, and fresh
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) Complete prior preparation activities as required by clinic/department area. Manage clinic work queues following appropriate policies and procedures. Missing Registration items that can be cleared
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. Preferred Qualifications Three (3) years of customer service experience and/or call center experience Recent experience with EMR, such as EPIC, including In Basket and Work Queues. Training or equivalent
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accurate submission. Monitor and manage insufficient inventory queues to prevent stockouts. Analyze and work on slow mover reports to optimize inventory turnover and reduce waste. Gather, prepare, and