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Field
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, manage the firm’s work queue by providing requirements and assessing quality of their deliverables, coordinate with schools to weave in their market research needs into the firm’s work queue. About Us
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Referral Work Queues My Wellness Check Scheduling for providers Multi-disciplinary Clinic coordination o Collaborating with healthcare providers to facilitate a seamless patient experience
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Front Desk/CA staff to ensure exceptional patient service and operational efficiency. 3. Oversees the department's NICE system, including call routing, queue management, reporting and performance
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Three (3) years of customer service experience and/or call center experience Recent experience with EMR, such as EPIC, including In Basket and Work Queues. Training or equivalent recent experience in
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usage of AI to support appeals process. Provide oversight and management of work queues, as well as resolution and escalation of issues. Develop management reports to guide decision making across units
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, including troubleshooting and the configuration and testing of software • Assist with daily production maintenance tasks where needed (ex. Work queues, In Basket, eRX failures, etc.) • Participates in
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printers and network encoders to ensure all equipment and cabling are aligned and orderly. Monitor application services and print queues and report any failure to the appropriate IS&T department. Required
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Memorial Sloan-Kettering Cancer Center | New York City, New York | United States | about 2 months ago
supporting patient coordination workflows Configure care coordination tools such as registries, care gaps, outreach workflows, and patient tracking Support ServiceNow ticket queues, troubleshooting and
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receivable (Pre-A/R) work queues, and performing additional duties as assigned. Proficiency in computer systems is essential, particularly in navigating and utilizing various hospital portals to support daily
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Three (3) years of customer service experience and/or call center experience Recent experience with EMR, such as EPIC, including In Basket and Work Queues. Training or equivalent recent experience in