Police Dispatcher IV

Job Summary:

This position acts as a work leader for the Communications Center as needed on assigned shifts and is responsible for reviewing and supporting the appropriateness, timeliness, and accuracy of the work of colleagues or less-experienced technicians. Assigns tasks and monitors until completion. Provides input into supervisory decisions made at higher levels and schedules work when required/requested by supervisory staff. Serves as “Acting Supervisor” of the Center when requested or delegated in the absence of the supervisor.

Key Responsibilities:

·      Dispatch Police Officers, Security Officers, and other personnel to assist community members by gathering information via phone, radio, computers, alarms, and monitors.

·      Monitor alarmed areas, fire systems, cameras, other local police agencies,       and area weather conditions by viewing and listening to computers, video monitors, printers, and radios. 

·      Process, enter, maintain, and distribute police records.

·      Obtain, dispatch, enter, and cancel crime information on vehicles, persons, and property using the computer to access the CCIC/NCIC. 

·      Initiate confirmation of warrants and coordination of in-custody transports.

·      Operate various equipment daily and report malfunctions to the appropriate supervisor or personnel. 

·      Delegate tasks to other technicians and monitor their progress.

·      Serve as a principal advisor to the Communications Center leadership team.

Work Location:

Onsite – This role is expected to work onsite and is located in Aurora, CO.

Why Join Us:

If you like community policing, building relationships with those you serve and having a healthy work-life balance, then we have just the job for you. Come join us as a Police Dispatcher at the CU Anschutz Medical Campus, the largest academic health center in the Rocky Mountain region. You’ll have an important job – protecting those who protect others through ground-breaking, life-saving research that’s at the forefront of transformative education, science, medicine, and healthcare. For more information about the CU Anschutz campus, please visit www.cuanschutz.edu .

As a Dispatcher, you play a key role along with our officers in keeping the campus safe. You’ll take calls from the public, dispatch officers to incidents, and monitor alarms and cameras. While you must be prepared for emergencies, we don’t experience high call volumes. You have the time to develop relationships with colleagues in our tight-knit department. We also value our rapport with the community. A recent survey shows that the majority of campus constituents support our Police Department, and three-quarters feel safe or very safe here.

The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off – vacation, sick, and holidays and more. To see what benefits are available, please visit: https://www.cu.edu/employee-services/benefits-wellness .

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty, and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications:

Please make sure to include the following in your resume: job title, duties, months and years employed, and average hours worked per week as minimum experience is calculated on a 40 hour/week basis.

Minimum Qualifications:

●      Four (4) years of experience in police radio/telephone communications equipment operations, including police radio/telephone communications equipment operations.

Substitution:

Appropriate education may substitute for the required experience on a year-for-year basis (Transcripts or other supporting documents may be required).

Colorado law requires that candidates for state government jobs be residents of Colorado at the time of application.

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

●      Associate or bachelor’s Degree.

●      Four (4) years of experience in police radio/telephone communication equipment operations, which include police radio/telephone communications equipment  operations within the University of Colorado Anschutz Medical Campus Police Department.

●      Leadership in Police Organizations (LPO)  or other recognized leadership      coursework through the Association of Public Safety Communications Officials-International (APCO) or National Emergency Number Association (NENA)

Conditions of Employment:

●      Due to the inherent duties of this position, applicants selected to continue must successfully complete a thorough criminal background investigation.

●      Completion of all required CU and Campus Police Department training within the timeline established by the supervisor.

Knowledge, Skills, and Abilities:

●      Knowledge of the Federal Educational Rights and Privacy Act (FERPA), a working knowledge of the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), Colorado Open and Criminal Justice Records Acts.

●      Demonstrated ability to handle multiple demands simultaneously, handling interruptions and difficult situations under time pressure.

●      Ability to communicate clearly and effectively.

●      Ability to receive, comprehend, and rapidly relay accurate information.

●      Ability to maintain self-control during periods of extreme stress and pressure.

●      Ability to handle confidential information securely, professionally, and discretionarily.

●      Ability to work closely with others to maintain calm, efficient operations.

●      Demonstrated interpersonal, problem-solving, and conflict-resolution skills.

●      Attention to detail and organizational skills.

●      Flexibility and openness to change.

●      Proficiency in Computer Aided Dispatch and Enhanced 9-1-1 communication system. 

How to Apply:

Application Materials & Instructions:

Questions should be directed to: Kenyari Jones; [email protected]

APPLICATION DEADLINE: April 24th , 2024.

To apply, please submit the following materials to this posting:

·      A cover letter and resume that specifically addresses the job requirements and outlines your qualifications.

·      A list of 3-5 professional references.

Failure to provide all required application materials may result in the dismissal of your application .

Special Instructions to Applicants

Classified Staff positions have specific application requirements:

·      Submit all required documents indicated in this posting and include a current email address and phone number. 

·      Please address minimum qualifications, competencies and preferred qualifications in your cover letter, as these along with previous work experience will be used in the assessment process.

·      Click here to view Veteran and other General Information regarding Classified Staff positions: https://www.cu.edu/cu-careers/special-instructions-classified-staff-applicants

For those who meet minimum qualifications, the comparative analysis process will include one or all of the following: 

·      Preferred Qualifications Application Review based on the preferred qualifications listed in the posting. 

o   Candidates will be evaluated and rated against the preferred qualifications based on information submitted within their application materials.  Note: Candidates are not physically present for this portion of the comparative analysis. 

·      Interviews based on the job requirements, preferred qualifications and competencies listed in the posting. 

o   Candidates will be evaluated, scored and ranked based on oral responses

o   Interviews may be over the phone, videoconference or in-person

You will be notified via email if the comparative analysis process changes or includes additional assessment tools other than those listed above.

Anticipated Pay Range:

The starting salary for this position has been established at: $75,000.00

The above salary represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

This position is eligible for overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected] ​.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program .