Librarian I

NOTICE OF PROPOSED REALLOCATION AND POSITION EXAMINATION

Position No. 00300278, Held by: Douglas Flint,  In Auraria Library -  Access & User has been recommended for reallocation to  Librari an I ( Ask Us Weekend Supervisor)  H3G1XX.

Job Summary:

This position serves library users directly from the Ask Us Desk acting as an individual contributor and supervisor of student employees. They will answer a variety of questions about the library, campus, and surrounding Denver area; perform circulation functions in Sierra; and rove the first and second floor of the library to help patrons in need. This position is responsible for opening and closing the library on the weekends and works Ask Us Desk shifts during the week. This position is the Ask Us Supervisor during the weekend including supervision of student employees.

Also, this position is responsible for addressing, reporting, resolving (when appropriate) facility problems and emergencies, patron incidents, building security issues, and technology troubleshooting throughout the library during weekend hours of operation.  This position is responsible for hiring, training, evaluating, disciplinary action, and firing of Ask Us students. They perform shelving duties that include sorting, shelving, and shelf reading on the 1st  and 2nd floor of the Library.

Duties :

  Duty: Weekend Supervisor – 40%

• Open and close the library on weekends. Follow all opening procedures to ready the library for users, open doors at 9am, and collect opening count for statistics. Follow all closing procedures and work with Campus Police in situations where patrons refuse to leave the building or are causing disturbances.  During the day, be present at the desk as much as possible to act as point person and support the student employees. Provide high levels of customer service to all users by effectively answering questions.  

Duty: Ask Us Desk – 30% 

• Provide high quality levels of customer service to the entire community in person at the Ask Us Desk, by telephone, or e-mail by effectively answering all inquiries or pointing them to the person that can answer the question.  Monitor work flow and processes: register patrons, assist patrons with logging on to computers, check library materials in and out, renew materials, and place holds and requests.  Troubleshoot patron account issues and perform overrides as appropriate. Field patron complaints and recommend solutions or alternatives that resolve the issues. Perform overrides as appropriate and accept replacement copies or fine money for lost or damaged materials.  Track all questions answered using LibAnalytics software.  

  Duty: Student Supervisor – 20%

• Supervise Ask Us Desk students. Responsible for hiring, training, evaluating, disciplinary action and firing for student employees (Position numbers: 00623511 and 00633750). This position will need to make hiring decisions based off semesterly needs to support the ASK US Desk. Requires updating and posting job description, setting up interviews, and collaborating with Ask Us Night Supervisor & Public Services Specialist to make hiring decisions. Collaborate with the Ask Us Night Supervisor to provide yearly evaluations for student employees using the University of Colorado Denver’s student employee evaluation system. This position is responsible for correcting poor student employee performance and will collaborate with Ask Us Night Supervisor & Public Services Specialist to make firing decisions. Support student employees by being present as much as possible during assigned Desk shift and step in during problematic situations or to deal with upset users.  

  Duty: Missing List & Miscellaneous Duties – 10%

• This position oversees the missing list procedure. They will print the list every month and make sure the work is completed in a timely and acceptable manner.  

Salary & Benefits:

Hiring Salary Range: $48,396 (minimum) to $77,448 (maximum) per year.

*The salary offered is usually the minimum listed, however, a salary above the minimum may be offered for some hard to fill positions and/or in recognition of prior and applicable skills, experience, certifications, etc...

This position is not eligible for overtime compensation

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Benefits: https://www.cu.edu/employee-services/benefits .

Total Compensation Calculator: https://www.cu.edu/employee-services/total-compensation

  Additional Information:

• Please click here for information on disability accommodations: http://www.ucdenver.edu/about/departments/HR/jobs/Pages/JobsatCUDenver.aspx
• Reference checks are a standard step in our hiring process.  You may be asked to provide contact information, including e-mail addresses, for up to 5 references if you are referred to the Hiring Authority for an interview.  We will notify you prior to contacting both on and off-list references.
• The University of Colorado Denver is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.
• The University of Colorado Denver  is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities and all veterans. The University of Colorado is committed to diversity and equality in education and employment.
• If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.  Also, if you wish to challenge the comparative analysis process, including conduct or content of an examination, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice of elimination from consideration or knowledge of the action you are challenging.  Scores and ranks are NOT appealable.  
• Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director’s Administrative Procedures, 4 CCR 801, for more information about the appeals process.  The State Personnel Board Rules and Personnel Director’s Administrative Procedures are available at www.colorado.gov/spb . 
• A standard appeal form is available at: www.colorado.gov/spb .  If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 633 17th Street, Suite 1320, Denver, CO 80202-3604. Fax: 303-866-5038. Phone: 303-866-3300.  The ten-day deadline and these appeal procedures also apply to all charges of discrimination.
• The University of Colorado Denver is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

  Who May Apply:

Employees of the University of Colorado Denver who hold certified or probationary status, or are on a reemployment list for the CU Denver and meet the minimum qualifications as listed above. 

If multiple applicants meet the minimum qualifications, a comparative analysis process may be conducted.  If a comparative analysis is conducted, the referral list for this position will be active for 30 days from the date of referral; otherwise, this position eligible list will expire when an appointment is made. 

Applications may be submitted online via CU Careers (accessed through the employee portal) or by emailing application materials directly to Paige Coakley-Sugihara at [email protected] no later than the application deadline.

Minimum Qualifications:

Experience Only:

• Five (5) years of relevant experience in an occupation related to the work assigned to this position

OR

Education and Experience:

• A combination of related education and/or relevant experience in an occupation related to the work assigned equal to five (5) years

  Conditions of Employment:

• Must be a resident of CO at the time of Reallocation / Application
• While performing the duties of this job, the employee is frequently required to sit. 
• Employee is occasionally required to move.
• Tasks may involve using a computer screen continuously for long periods of time
• Ability to type on a keyboard and use a mouse continuously for long periods of time.
• The employee must occasionally lift and/or move up to 20 pounds.

Qualified veterans and surviving spouses may be eligible for veteran’s preference.

Note: Veterans preference cannot be used in the case of a promotional opportunity.  Please contact Paige Coakley-Sugihara for any questions at [email protected]