Cloud Solution Engineer, Senior - IS Infrastructure - Full Time 8 Hour Days (Exempt) (Non-Union)

The Cloud Solution Engineer, Senior will provide technical direction within the team and across the Information Systems department. Assists peers and mentors less experienced team members through the application and sharing of technical knowledge, guidance, and direction. Synthesizes analysis, identifies root causes, develops, and recommends key work products. Develops programmatic build, test, and configuration of cloud-based resources. Delivers technical solutions for Public Cloud Infrastructure, Virtual Machines, PaaS / SaaS Solutions, services, and applications. Leads complex evaluation, development, implementation, integration, and administration of internal and external business solutions. Provides insight to management on issues. Supports the mission, vision, values, and strategic goals of Keck Medicine of USC.
Essential Duties: • Assists peers and mentors less experienced team members through the application and sharing of technical knowledge, guidance, and direction. • Synthesizes analysis, identifies root causes, develops, and recommends key work products. • Delivers technical solutions for Public Cloud Infrastructure, Virtual Machines, PaaS / SaaS Solutions, services, and applications. • Leads complex evaluation, development, implementation, integration, and administration of internal and external business solutions. • Provides insight to management on issues. • Establishes and maintains strict testing and deployment methodologies for Information Systems. • Applies sound IT production and change management methods to all areas of Information Systems. • Designs and implements the processes to establish and maintain appropriately available computer systems operations environment. • Works with other infrastructure and IT staff to maintain and support of enterprise services and applications. • Leads and manages IT projects to define strategies, infrastructure, methods, and best practices adhering to CPM, SDLC, standards, audit requirements and procedures, and project scope as identified by management. • Coordinates with IT staff, team members, vendors, and other key personnel to determine issues, needs, approach, solution, scheduling, and implementation. • Performs technical and data architectural analysis and planning of the IT systems installations and upgrades. • Assists in defining or resolving system/technical issues or automation needs; conveys a thorough understanding of business unit’s operations and technology needs. • Leads/facilitates meetings and conducts presentations for both technical and non-technical staff to cultivate and encourage sustained agreement, support and collaboration for technical initiatives and courses of action. • Participates in architectural and technical committees. Represents domain specific topics, interests and needs. Serves as the technical Subject Matter Expert across multiple projects for development and engineering teams. • Provides technical leadership and direction in the resolution of architectural, data, and complex IT systems issues; negotiates recommendations, and presents findings to variety of senior managers. • Participates in or leads corporate task forces composed of representatives from various technical and business groups. • Leads/manages large and/or enterprise-wide IT projects involving participants from the technical and business segments of the organization; develops and proposes architectural and infrastructural standards; presents findings and proposals. • Supports the mission, vision, values, and strategic goals of Keck Medicine of USC. • Performs other duties as assigned. Minimum Education: • High school or equivalent Minimum Experience/Knowledge: • Req High school or equivalent • Req Bachelor's degree Computer Science, Information Systems, Computer Engineering, or related field • 10 years of relevant business support and/or information technology support experience if no Bachelor of Science in Computer Science, Information Systems, Computer Engineering, or related field. • Req 6 years Relevant business support and/or information technology support • Req Installing, configuring, and troubleshooting cloud-based infrastructure and applications. • Req Public cloud experience, preferably in AWS and Azure • Req Experience with virtualization and containerization (e.g., VMware, Docker, Kubernetes) • Req Experience with monitoring systems • Req Experience with GitHub repositories and workflows • Req Experience with cloud automation and scripting software to support Infrastructure-as-Code (IaC) deployment, management, and modeling (e.g., Ansible, Azure DevOps, GitHub Actions, Terraform, Bicep, CloudFormation) • Req Knowledge and expertise in the Software Defined Life Cycle (SDLC) to support code-based deployment of cloud resources • Req Solid understanding of continuous integration and continuous delivery (CI/CD) platforms for automated resource deployment workflow development • Req Solid scripting skills (e.g., shell scripts, Python, PowerShell) • Req Solid networking knowledge (OSI network layers, TCP/IP) • Req Requires a high level of analytical ability to find solutions to difficult technical or administrative problems, to determine economic feasibility or options available, and to assess time involved in system changes. • Req Thorough documentation, communication, and business language skills • System design, capacity planning and cost management • Req Must be able to communicate the impact and solutions of application/system problems in business language • Req Requires a professional, collaborative approach in all situations • Req Availability to travel between Keck Medicine of USC, USC, and other facilities. • Pref AWS / Azure Certifications Required License/Certification: • Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) Salary Range: The annual base salary range for this position is $133,120.00- $219,648.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.