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, printers and other peripheral devices, and wireless computing and communications devices. Assists users with initial sign-on and access to software and files as designated by their supervisors. Assists
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knowledge of current Windows and/or Mac OS X operating systems, network troubleshooting (LAN/wireless), and performing hardware diagnostics and repair. Experience with supporting enterprise environments
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knowledge of current Windows and/or Mac OS X operating systems, network troubleshooting (LAN/wireless), and performing hardware diagnostics and repair. Experience with supporting enterprise environments
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higher technical skills are required to resolve the issue. Assist with the installation and implementation of desktop and mobile computing devices, printers and other peripheral devices, and wireless
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higher technical skills are required to resolve the issue. Assist with the installation and implementation of desktop and mobile computing devices, printers and other peripheral devices, and wireless
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and wireless). Maintains documentation of end-user support activities and procedures. Serves as a technical resource for users assisting in moderate to complex issues. COMPUTER AND PERIPHERAL HARDWARE
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, printers, and other peripherals, as well as wireless computing and communication equipment. Offer technical advice, guidance, and informal training to staff on hardware and software usage. Collaborate within
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are: Advanced knowledge of enterprise networking and telecommunication in a large-scale environment Advanced level knowledge of the wired, wireless, wide area, and optical networks Ability to manage large teams
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with highly sensitive information. The incumbent must be detail-oriented, have the ability to communicate effectively to users enterprise-wide, process supplier requests efficiently, and stay up-to-date
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processing includes all special activities relating to tracking account information for the following: •All cell phone payments (Verizon and Sprint, as well as cell phone and other wireless device