Web Content Manager- Khoury College of Computer Sciences

About the Opportunity

Khoury College for Computer Sciences is looking for a talented and passionate Web Content Manager to join our Communications team. The successful candidate will be responsible for writing, optimizing, publishing and maintaining high-quality content across our website, ensuring that visitors to our site have a seamless and positive user experience. Ideally, this candidate will be a strong systems thinker with editorial, writing, and storytelling skills.

Reporting to the Director of Internal Communications and Editorial Content, this position will work closely with leadership, faculty, enrollment marketing, academic services, the industry partnership team, and the development office to create content that effectively and persuasively shares the Khoury College story and engages visitors to join us in our mission of CS for everyone.

Responsibilities:

• Plan, schedule, and execute web editorial content that is clear, engaging, and amplifies the College’s mission of CS for everyone.

• Proactively write and manage content; taking ownership for quality and accuracy

• Participate in the full web production lifecycle, including scoping out content requirements, writing, building, testing and ongoing management/refinement

• Develop content strategy frameworks, editorial calendars, editorial/brand guidelines, content models, and publishing workflows.

• Work collaboratively with the Web, Social and Creative Media teams to produce and publish compelling content

• Ensure online content supports SEO goals, our brand standards, web style guidelines and legal and compliance requirements.

• Incorporate learnings from analytics data into the development of content

• Learn about our students, faculty, alumni, strategic partners, co-op partners and the overall College, to take the initiative to identify and propose new content

• Drive quality assurance and accessibility issues to ensure site is in compliance with ADA standards and Web Content Accessibility Guidelines (WCAG).

• Collaborate with Web Developer to monitor and track site performance, using SEO and web analytics tools to manage/understand user experiences(s) and recommend changes when necessary.

Qualifications:

• Bachelor's degree in marketing, communications, or a related field

• 5 +years of writing and editing experience in a similar content management/digital production role, ideally for a website or equivalent

• Experience in a content management system

• Superior proofreading and copy-editing skills

• Knowledge of basic HTML and web publishing

• Understanding of SEO principles and content optimization

• Familiarity with content strategy and messaging frameworks/best practices, SEO, and associated tools (e.g. Google Analytics, Google Keyword Planner)

• Comfortable participating in open creative sessions, including brainstorming, work critiques, and internal presentations

• Strong initiative with the ability to self-manage and self-delegate

• Impeccable attention to detail

• The ability to collaborate with cross-functional teams as well as work independently

• Eye for detail, even under pressure

• Ability to work in a fast-paced environment and go above and beyond to meet deadlines

Documents to Submit:

Resume and cover letter

About Khoury College:

Khoury College is committed to building a diverse and inclusive community among students, faculty and staff. We strongly encourage applicants from underrepresented groups, individuals with disabilities, veterans, and those with diverse experiences and backgrounds. We invite you to join a fast-moving, ambitious college with an underlying mission that is driven by our motto of “CS for Everyone.”

Position Type

Marketing and Communications

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.  

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.  

Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff.  Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. 

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other  characteristic protected by applicable law.

To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity .