Temporary Data Center Manager (Fully Remote Position)

Department ​
 
Booth Kilts Center: Programs 1

About the Department

​

The James M. Kilts Center for Marketing advances marketing at Booth by facilitating faculty research, supporting innovation in Booth’s marketing curriculum, funding scholarships for MBA students, and creating engaging programs that enhance the careers of students, alumni, and other professionals.
The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges.
Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment.
Chicago Booth is proud to claim:
-an unmatched faculty.
-degree and open enrollment programs offered on three continents.
-a global body of nearly 56,000 accomplished alumni.
-strong and growing corporate relationships that provide a wealth of lifelong career opportunities.
As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment.
For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/.

Job Information ​
 

Job Summary:

The Temporary Data Center Manager is responsible for managing a variety of administrative activities essential to the operation of the Kilts Center’s data center. The primary responsibilities include executing day-to-day operations of the data center by supporting processes associated with data subscriptions and compliance. The individual will be responsible for interfacing with potential new customers, supporting existing customers, executing contracts, processing payments, and tracking individual researchers’ annual updates.  To accomplish these tasks, this person must be prepared to develop a deep knowledge of multiple business processes supported by customized software and database. In addition, this position will include other administrative support for the Kilts Center. This team member works collaboratively with other team members and Chicago Booth departments to accomplish these goals. 

This position is part-time (25 hours a week) and will work remotely. This position is expected to last approximately one year.

Responsibilities:

• Data Subscription Contracts - help secure academic data subscription sales and renewals by fielding all new contract inquiries, interfacing with potential subscribers, send contracts to appropriate parties for review and consideration, and manage steps to finalize and execute new contracts with academic institutions.
• Subscription Payments - ensure subscription fees are paid, processed, and tracked. This involves but is not limited to fielding questions about payments, filling out third-party vendor payment forms, and completing internal payment tracking and processing.
• Triages Researcher Support Inquiries - monitor data center mailbox, answering and triaging customer inquiries about processes, contracts, and data. Provides customer support by phone when necessary.
• Researcher Proposals, Publications, and Annual Updates - help ensure researcher compliance by ensuring researchers fully complete individual annual updates.
• Other office support responsibilities, related projects and tasks as assigned.

Competencies:

• Organizational skills, resourcefulness, and attention to detail required.
• Proven ability to work independently required.
• Work well within a team of highly motivated individuals required.
• Experience providing excellent customer support required.
• Work on and prioritize multiple projects simultaneously, ask questions as necessary and meet deadlines under pressure required.
• Excellent written and verbal communications skills required.
• Outstanding professional/interpersonal skills required.
• Demonstrated ability to work effectively and diplomatically with colleagues, as well as with students, alumni, faculty and corporate contacts required.
• Professional demeanor, including tact, discretion, ability to maintain confidentiality, and a strong customer service orientation required.

Additional Requirements ​​
 

Education, Experience or Certifications:

Education:

• Bachelor’s degree required.

Experience:

• A minimum of two years of project coordination experience required.

Technical Knowledge or Skills:

• Experience and understanding of database management, reporting and basic data analyses preferred.
• Proven office computer skills required, e.g., MS Office, Outlook, Excel, PowerPoint etc.

Working Conditions and Physical Requirements:

• Position is fully remote.
• Part-time role of approximately 25 hours per week.
• Expected to last approximately one year.

Required Documents:

• Resume/CV
• Cover Letter

When applying, the document(s) MUST  be uploaded via the My Experience page, in the section titled Application Documents of the application.

Benefit Eligibility ​
 
No

Requires Compliance with University Covid-19 Vaccination Requirement
 

No

Pay Frequency ​
 
Hourly

Pay Range
 
Depends on Qualifications

Scheduled Weekly Hours ​
 
25

Union ​
 
Non-Union

Job is Exempt
 
No

Drug Test Required
 
No

Motor Vehicle Record Inquiry Required
 
No

Health Screen Required
No

Posting Date ​
 
2024-03-22

Remove from Posting On or Before ​
 
2024-09-22

Posting Statement: ​​
 

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

 

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