Research Services Entry Professional

Job Summary:

Key Responsibilities:

• Monitor, troubleshoot, and respond to program support queries in person, through email, and/or by phone.
• Provide on-site and virtual technical assistance and training on a web-based patient outcomes survey platform to clinical faculty, staff, and affiliated personnel.
• Communicate with patients and care teams about quality program participation and outstanding tasks or forms related to recent or upcoming medical appointments, procedures, or care milestones.
• Monitor patient scheduling systems for upcoming patient visits and procedures and assist with manual or automated outcome system enrollment, engagement, or withdrawal requests where necessary.
• Travel by automobile on short notice to various clinics in the Denver Metropolitan area.

Why Join Us:

The University of Colorado partners with UCHealth, Veteran's Affairs, and Children's Hospital of Colorado, providing you with some of the best Orthopedic surgeons & Orthopedic specialists in Colorado. We are committed to providing the highest quality, professional, and ethical care for all our patients through the integration of comprehensive education and exceptional musculoskeletal research. We are dedicated to educating the next generation of orthopedic surgeons, and changing the landscape of our field with breakthrough discoveries in new treatment options and groundbreaking research.

The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off – vacation, sick, and holidays and more. To see what benefits are available, please visit: https://www.cu.edu/employee-services/benefits-wellness .

Diversity and Equity:

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

Qualifications:

Minimum Qualifications:

• Bachelor’s degree in any field
  • A combination of education and related technical/paraprofessional experience may be substituted for the bachelor’s degree on a year for year basis

Preferred Qualifications

• Bachelor’s degree in science or health related field
• At least one or more years of experience providing customer service, technical support, job training/adult learning instruction, or research assistance in a clinical, academic, scientific, or professional services setting.
• Clinical research or related experience
• Experience with electronic data capture systems (e.g. EMR or EHR and data management systems)
• Reliable transportation and ability to travel freely on short notice to work locations in the greater Denver metropolitan area during affiliated clinic business hours.

Competencies, Knowledge, Skills, and Abilities

• Knowledge and understanding of federal regulations and Good Clinical Practice (GCP)
• Ability to communicate effectively, both in writing and orally
• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution
• Outstanding customer service skills
• Demonstrated commitment and leadership ability to advance diversity and inclusion
• Knowledge of basic human anatomy, physiology medical terminology
• Ability to interpret and master complex research protocol information

How to Apply:

For full consideration, please submit the following document(s):

Questions should be directed to: Thomas Roller, [email protected].

Screening of Applications Begins:

Screening begins one week after posting and continues until position is filled.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $47,084 - $59,891.

The above salary range (or hiring range ) represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected] ​.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program .