About the Opportunity
JOB SUMMARY:
The Program Manager is a key student facing representative in the Office of Global Services (OGS). They will play an essential role in developing and implementing programs and support initiatives that ensure international students’ successful arrival, transition, and continued acculturation. Through a culturally informed lens, and in service of Northeastern’s values around global citizenship, this person will plan and execute events, respond to student needs, and collaborate with partners across campus to ensure that international students’ needs are widely represented and met.
RESPONSIBILITIES INCLUDE:
- Developing programs that outreach to appropriate international constituencies and help achieve institutional goals. Some events will be sponsored by OGS while others will require developmental advising work with international student groups.
- Advising various student groups whose mission is to recognize and celebrate cultures.
- Collaborating with advisors at OGS regional campuses to offer inclusive services and events to all international students.
- Assisting in the delivery of academic support initiatives through OGS. The Program Manager will serve as a key advisor within the Academic Skills Advising program, working closely with of f ices across campus to make referrals when necessary.
- Connecting with students, understand needs, and work with students to utilize the full range of resources available at Northeastern and make individual academic success plans through holistic advising.
- Leading the delivery of new and existing academic support related initiatives, including but not limited to co-op professional development, pre-arrival programs, and workshops on crucial academic skills.
- Creating and/ or managing the creation of educational and marketing material for OGS—printed and digital. This includes virtual resources such as webinars, videos, and interactive training experiences.
MINIMUM QUALIFICATIONS:
- Bachelor’s degree in Higher Education, International Affairs, College Student Personnel or similar degree required.
- Masters preferred. 3 – 5 years’ experience working in international student support programs, student activities, student affairs or related field.
- Knowledge of international student acculturation and familiarity with immigration and compliance issues preferred.
- Intercultural experiences such as studying or working outside the U.S. highly preferred.
- Demonstrated ability to work with a diverse student population on a fast -paced campus a must.
- An existing knowledge of Northeastern and its unique educational program is desired.
Must be a U.S. citizen or permanent resident in order to serve as DSO/ARO.
Position Type
Student Services
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity .
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