Manager, Creative Services

89045BR

Campus: Tempe

Mgr Communications

Job Description

Under general direction, coordinates and manages unit-wide functions to include establishing, coordinating, planning, promoting, and implementing guidelines and policies for electronic and print communications, which may include web design. Responsible for the oversight of all design elements and overall quality of the college/department communications materials to internal and external constituents including faculty, staff, students, parents, alumni, donors, and the community.

The ideal candidate will possess:

• Knowledge of graphic design principles with respect to aesthetic fundamentals, audience identification, readability, and persuasive principles to apply to communications resulting in high quality, results-driven design.
• Knowledge of higher education issues.
• Knowledge of management and supervisory principles and practices.
• Knowledge of budget management methods and techniques.
• Knowledge of publication format and editorial practices.
• Knowledge of printing procedures and requirements.
• Skill in planning and implementing communications programs.
• Skill in methods, techniques and practices of graphic design and desktop publishing.
• Skill in the use of personal computers and related software applications.
• Skill in composing, editing and proofreading written materials.
• Skill in organizing and coordinating.
• Skill in establishing and maintaining effective working relationships.
• Skill in effectively managing, supervising and evaluating assigned staff.
• Skill in graphic design and layout.
• Strong organizational, prioritization and time management skills.
• Ability to manage multiple, diverse projects and meet deadlines, budget and client expectations while maintaining attention to detail.
• Artistic ability in designing graphics and visual messaging.
• Ability to work in a fast-paced environment under minimal supervision.
• Ability to manage and artistically direct photo and/or video shoots.

Job Family

Public Relations

Department Name

Engineering Communications

Full-Time/Part-Time

Full-Time

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$61,425 - $83,000 per year; DOE

Essential Duties

• Edits, writes, and prepares layouts for web pages, annual reports, brochures, newsletters, and other college publications.
• Serves as initial point-of-contact and liaison for all design project requests within the college and oversees the project from concept through completion to ensure accuracy, quality, timeliness, and budget constraints.
• Assesses unit operation functions and develops and implements policies, procedures and objectives.
• Review and approve creative materials produced by other departments and offices.
• Manages projects, including day-to-day functions (coordination and integration of information) as well as long range planning and design, working with technical services providers and end users.
• Supervises, trains, and evaluates assigned staff.  
• Monitors work in progress and upon completion.
• Implements corrective action as required.
• Coordinates print and electronic needs with administrative departments regarding print and electronic communications needs; develops ideas and suggests modifications to existing ideas. 
• Demonstrates graphic techniques and advises departmental personnel on techniques, software, training opportunities, style rules, etc. 
• Resolves issues concerning web and print communication.
• Represents the college/department and serves on various department and university committees. 
• Serves as a representative of the University at state, regional and national organizations, boards, councils and committees as assigned. 
• Creates and maintains files for such items as degree requirements, descriptions of major programs, statistics describing facilities and populations, admissions information, etc. 
• Communicates with other department and university administrators; resolves or assists with the resolution of sensitive issues.
• Operates various graphic design equipment and software. 
• Manages the selection of vendors and arranging delivery of the finished product; participates in job estimation, vendor specifications, and vendor relations; oversees bid specifications for jobs assigned to outside vendors; coordinates production of material with outside vendors by monitoring jobs in progress, resolving technical problems, proofing material and ensuring deadlines are met. 
• Reports any problems affecting job quality, due dates, and cost to the internal client, project manager, and/or stakeholders. 
• Manages projects, including day-to-day functions (coordination and integration of information) as well as develops strategic long range plans with Coordinator of Communications & Marketing, graphic designers, technical services providers and end users. 
• Creates electronically designed page layouts and web-based graphics, imports word processing files into space layouts.
• Maintains department files of completed assignments; maintains accurate logs of work in progress such as time devoted to project and materials used. 

Minimum Qualifications

Bachelor's degree in Journalism, English, Communications, or a related field AND five years of related experience, including three years of supervisory experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Professional experience in communications in higher education or with mission-driven organizations such as healthcare systems, foundations, or non-profits, especially those working with diverse cultures or communities, OR, experience within higher education (preferred), marketing, advertising or agency.
• Experience with new media and innovative approaches for promoting the college brand (i.e. Web, audio, and video).
• Demonstrated computer proficiency related to daily job functions (Adobe Creative Suite; Microsoft Office; Google Suite). 
• Demonstrated knowledge of AP style. 
• Experience designing promotional materials, both print and web-based, and using social media in marketing communications.
• Demonstrated strengths in project management, multitasking, problem-solving and attention to detail.
• Experience in supervision and directing the work of others.
• Experience in project leadership, collaboration and team building.
• Experience establishing and maintaining effective relationships with coworkers and a variety of constituents including faculty, staff, teams and community members.
• Demonstrated knowledge of best practices of communication and marketing methods and techniques.
• Experience translating complex and technical subjects/stories for a general audience.
• Experience proofreading and providing constructive feedback.
• Experience in presentations.

Working Environment

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse.
• Required to stand for varying lengths of time and travel moderate distances to perform work
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds
• Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts
• Ability to clearly communicate to perform essential functions
• Regular use of standard office equipment including, but not limited to: computer workstation/laptop (keyboard, monitor, mouse), printer, fax, calculator, copier, telephone and associated computer technology peripherals
• This position receives regular review of objectives

Department Statement

The Ira A. Fulton Schools of Engineering is the largest producer of engineering and technical talent in the nation and seeks to deliver a world-class learning experience for our students and to advance research and innovation – all at scale. We value and emphasize inherently interdisciplinary endeavors that leverage the breadth and depth of expertise among our outstanding faculty, and have built a unique place for large-scale innovation characterized by foundational excellence and translational impacts. We are an engineering school on the rise at the most innovative university in the country and in the heart of the nation’s fifth largest metropolitan area. The scale of our faculty research interests and interdisciplinary mindset, combined with more than 48 graduate degree programs and 25 undergraduate degree programs, provide the foundation for knowledge generation and collaborative opportunities to advance new ideas. 

The Fulton Schools of Engineering, located across ASU’s Tempe and Polytechnic campuses, is comprised of seven schools based on academic programs and research areas. Fulton Engineering has a nationally recognized faculty that conducts research, instructs and mentors students, provides service to engineering, computing and technology professions and creates lasting impacts across local and global communities.

The Fulton Schools of Engineering follows a framework of values designed to distinguish our practice and guide daily decisions in our academic, research, corporate engagement and entrepreneurial endeavors. These values influence how we recognize, reward and communicate our achievements. At the Fulton Schools of Engineering, we:

• Cultivate excellence.
• Deliver innovation that matters.
• Encourage bold thinking.
• Foster a community of learning and collaboration.
• Build a foundation for all to be successful.

Working at ASU has outstanding benefits that include: health, dental and vision insurance plans; ASU/UA/NAU tuition reduction for the employee and qualified family members; life insurance and disability programs; sick leave and holidays; state and optional retirement plans; access to ASU recreation and cultural activities, and more. To estimate the value of your total compensation, please visit

https://cfo.asu.edu/compensation-estimator.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.