Manager, Administrative

University of Utah, United States

Updated: 3 months ago
Location: Salt Lake City, UTAH
Job Type: FullTime

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Manager, Administrative
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Announcement
Details


Open Date 01/25/2024
Requisition Number PRN37525B
Job Title Manager, Administrative
Working Title Manager of Membership and Scheduling
Job Grade E
FLSA Code Administrative
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
VP Area Academic Affairs
Department 00314 - Campus Recreation
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $48,000 - $53,000
Close Date
Open Until Filled Yes
Job Summary
Working within the division of Student Affairs in the Campus Recreation Services department the Manager, Membership and Scheduling provides member support and utilizes practical experiences for participants in the areas of Membership operations and scheduling of all campus recreation facilities. This individual is responsible for all aspects of campus recreation scheduling operations at the University of Utah and they support membership staffing and sales. The manager provides guidance, student development, supervision and support. The manager develops new partnerships and campus community engagement, as demand and opportunity indicate.
At University of Utah, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, medical/dental/vision/life plan and up to14.2% contribution to your retirement plan, Campus Recreation Services offers this position the following perks, including:
• Flexibility:
Up to 3 days a month (depending on your work) feel free to skip the commute and hit your deadlines from home.
• Office Culture:
We have a highly collaborative office. Dress code is relaxed business/casual –we want you to be comfortable. Group and team activities to get to know your co-workers and step outside the office. Kick back and refocus in the relaxation room.
• Wellness in action:
Take advantage of our many health and wellness programs on-campus and virtually. This includes mental health and resiliency support, nutrition services, and more.
Free membership to the Eccles Student Life Center. Free sport and outdoor equipment rental, fitness classes, Intramural Sports participation.
• Community:
Discounted and sometimes free admission to arts, cultural, museum, lectures and select sporting events on campus.
• Learning:
In addition to the many free educational opportunities on campus, the University offers 50% tuition reduction for eligible employees and their families. We also offer many professional development opportunities and an annual budget to develop your skills.
Other benefits and services include:
• Flexible Spending Accounts (FSA)
• Supplemental Retirement Savings Plans (403(b), Roth 403(b), 457(b))
• WellU Employee Wellness Program
• Accidental Death and Dismemberment Insurance (AD&D)
• Supplemental Life Insurance
• Employee Assistance Program (EAP)
• Long Term Care Insurance
• Hyatt Legal Plans
• UESP 529 College Savings Plan
• Auto/Home Insurance
• Family and Medical Leave Act
Campus Recreation Services
is located at the George S. Eccles Student Life Center, which connects student Life with academic life to create an engaged campus community. Amenities include a 50-meter pool, indoor and outdoor leisure pools, large indoor hot tub/spa, 320-yard indoor running track, bouldering and 4-story climbing wall, 5 sport courts, racquetball courts, 4 group fitness studios, and a combative room. Additional amenities include a branch of theU First Credit Union, Shake Smart, and Athletic Training. Campus Recreation Services operates and schedules three outdoor turf fields, an outdoor track, and four sand volleyball courts.
Student Affairs is comprised of nearly 20 departments and is focused on supporting student well-being and success with the ultimate goal of assisting students in discovering their passion, people, and purpose. To that end, we aim to foster an environment that encourages employees to embrace innovative service delivery methods to best meet the needs of our students. As a result, students have the opportunity to participate in the creation of campus culture, collaboratively working alongside professional staff, student leaders, and academic partners.
Student Affairs departments serve all students at the University of Utah, including undergraduate, graduate, and professional students who come from a variety of backgrounds. In order to best support our students, it is important that staff stay aware of issues and best practices related to student development, identity, and sense of belonging, both locally and nationally.
Responsibilities
The following information is intended to be representative of the work performed by incumbents in this position and is not all-inclusive. The omission of a specific duty of responsibility will not preclude it from the position if the work is similar, related, or a logical extension of position responsibilities.

Responsibilities:

• Support membership operations, including staffing, training, development, payroll, and planning.
• Responsible for recruiting, hiring, training, evaluating, payroll, and supervising event staff in all functions.
• Schedule all indoor and outdoor campus recreation facilities in an equitable manner, monitoring daily use of activity areas to ensure maximum participation.
• Schedule CRS facilities for campus and community organizations.
• Ensure appropriate supervision for events; manage event set-up and strike down; prepare invoices and collect rental fees.
• Develop and publish weekly schedules for all facilities.
• Assist Membership Services with front desk operations including membership sales including inventory, guest services, system controls, and responding to operational issues.
• Maintain the purchasing, pricing, maintenance, and repair of all event related equipment and facilities.
• Collaborate with other university departments and student organizations to both continue current special events at CRS facilities, but also create and produce new special events such as tailgate events and late-night events.
• Conduct daily, weekly, monthly and annual inspections; supervise equipment use and facility maintenance; ensure a clean and enjoyable experience for guests.
• Keep all certifications current.
• Continual review and update of operational and employee manuals.
• Daily, weekly, monthly and yearly reports and program assessment records.
• Provide patron service and assist in resolving patron issues.
• Assist with the review and enforcement of risk management related and departmental policies and procedures.
• Foster a strong and positive learning culture for students and help them to increase enthusiasm and understanding of the learning process.
• Assist in developing budget information for functional areas and monitor revenue and expenses.
• Manage all marketing for areas of responsibility working with the marketing team for all advertising and publicity for programs.
• Serve on department and campus committees supporting student health and wellbeing.
• Assist with the department’s student leadership development training for all students in a leadership role.
• Support and attend departmental Diversity, Equity, and Inclusion efforts.
• Assist with department and division wide programs and initiatives.
• Attend local, regional, and national conferences to stay current on the industry trends or practices
• Assess and report on all aspects and functions of position and support the standards and learning outcomes as illustrated in NIRSA and CAS standards.
• Work with the department of Campus Recreation Services to by providing high quality programming, engaging and developing students in a manner that enhances their ability to be successful, adding to the campus experience and representing the University of Utah to the highest standards.
• Attend regular professional staff meetings.
• Must be able to work a flexible schedule including nights and weekends.
• Other duties as assigned by supervisor.
Problem Solving

The incumbent provides independent oversight and decision making for facility rentals, rental and membership operations and programs, including internal, University and external groups. The appropriate administration of activities for including planning, staffing, and application of CRS and University Risk Management guidelines and policies is crucial, as selected staff are responsible for making decisions in life altering situations. Must communicate effectively with all guests and program participants and have the ability to work with multiple levels of personalities and respond to both operational changes and emergency situations.
REPORTING RESPONSIBILITY
This position reports to the Associate Director of Membership and Marketing.
Minimum Qualifications
Required: Bachelor’s Degree. Two years’ experience in campus recreation or scheduling/event management; demonstrated organizational aptitude; staff training, supervision, and leadership experience; excellent problem-solving skills; risk management proficiency; effective communication skills; and exceptional guest service skills required. Demonstrated ability to work effectively in teams that value interactions among all individuals and foster a sense of belonging and wellbeing. Knowledgeable on standard practices and basic understanding of scheduling and campus recreation operations. Understanding and application of risk management in campus recreation. American Red Cross CPR/First Aid/AED certification or ability to complete within 30 days of hire. Possess a valid driver’s license and have a clean driving record. Must maintain current driver’s license and satisfy University driving standards.
Preferred: Master’s Degree, Excel and database management, Connect 2 software experience, Fusion software experience. American Red Cross CPR/First Aid Instructor certification.
Preferences
.
Type Benefited Staff
Special Instructions Summary
Additional Information
To inquire about this posting, email: [email protected] or call 801-581-2300.
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students from all backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Online reports may be submitted at [email protected]
For more information: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu
For more information: https://www.utah.edu/nondiscrimination/
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  • * Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
    • Yes
    • No
  • Are you a current employee of University of Utah Campus Recreation Services?
    • Yes
    • No
  • How many years of related experience do you have (campus recreation or scheduling/event management)
    • Less than 1 year
    • 1 year
    • 2 years
    • More than 2 years
  • How many years of progressively more responsible management experience do you have?
    • Less than 2 years
    • 2 year or more, but less than 4 years
    • 4 years or more, but less than 6 years
    • 6 years or more, but less than 8 years
    • 8 years or more

    • Applicant Documents
    Required Documents
  • Resume
  • Cover Letter
    • Optional Documents
  • Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169
  • Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission

    • University Human Resource Management
    250 East 200 South, Suite 125 Salt Lake City, UT 84111
    Contact us: (801) 581-2169 By Email: [email protected]

     


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