Help Desk Analyst

Department
 

Booth Faculty Services: Faculty Specialists 1

About the Department
 

The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges. Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment. Chicago Booth is proud to claim: -an unmatched faculty. -degree and open enrollment programs offered on three continents. -a global body of nearly 50,000 accomplished alumni. - strong and growing corporate relationships that provide a wealth of lifelong career opportunities. As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment. For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/.

Job Summary
 

The Assistant Director, Faculty Events manages the faculty workshops and recruiting events, oversees the daily operations of faculty-sponsored workshops, seminars, colloquiums and recruiting-related events at the Harper Center in Hyde Park. The role collaborates with Faculty Services team members, faculty workshop organizers and faculty recruiting coordinators to execute workshop and seminar events, as well as recruiting-related events. Responsibilities include organizing event details, catering and/or vouchers, schedules, visitor travel and reimbursements, as well as other logistics related to these faculty events. Additionally, the role provides administrative support to faculty at large, as needed, as well as assistance to Faculty Services and the Academic and Research Specialist team to further their mission of faculty support.

Responsibilities

• Acts as an ambassador for Booth and a resource for faculty guests before, during, and after their visits to campus.  Assumes responsibility for ensuring highest quality event management for events such as workshops, research seminars, and other meetings.  Oversees and reconciles budget (through vendor selection, budget projections, and general checks and balances within the budget) for workshops and events.
• Collaborates with faculty recruiting coordinators and deans’ office regarding faculty recruiting.  This includes coordinating application materials, scheduling meetings and flyouts, and managing other processes and requests that may vary by recruiting area.
• Assists faculty at large with general support and projects, including recommendation letters, course-related requests, reimbursements, and general inquiries.
• Assists Academic and Research Specialist team to further their mission of faculty support by providing help with projects ranging from course material updates, website updates, proofreading, and other faculty-related requests.
• Collaborates with Faculty Services team members at Harper Center (Hyde Park) and Gleacher Center (downtown) on projects and initiatives. 
• Provides back-up support for the Gleacher Center (downtown) Faculty Suite, as needed.  Includes occasional evening and Saturday hours.
• Responsible for training office staff on office procedures and compliance protocols. Coordinates special projects.
• Assists in the monitoring of the various financial and budgetary activities, including vendors contracts.  Preparing and monitoring the budget for a unit.
• Performs other related work as needed.

Minimum Qualifications
 

Education:

Minimum requirements include a college or university degree in related field.

---
Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

---
Certifications:

---

Preferred Qualifications

Experience:

• Experience with event management and previous.
• Higher education experience.

Technical Skills or Knowledge:

• Mastery of Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.

Preferred Competencies

• High degree of professionalism. 
• Excellent service, communication, and interpersonal skills.
• Superior organizational skills and constant attention to detail.
• Proven ability to work independently, proactively, courteously, efficiently, and tactfully, using sound judgment, in a fast paced environment with diverse populations. 
• Demonstrated skill managing multiple priorities in a fast-paced, time sensitive, high output environment.
• Maintain confidentiality of faculty information.
• Understand faculty needs and faculty culture, while also being able to deliver effective solutions to individual faculty.

Working Conditions

• Work in-person to support events, peak months September-June, Monday-Thursday, and as needed.

Application Documents

• Resume/CV (required)
• Cover Letter (required)

When applying, the document(s) MUST  be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family
 

Administration & Management

Role Impact
 

Individual Contributor

FLSA Status
 

Exempt

Pay Frequency
 

Monthly

Scheduled Weekly Hours
 

37.5

Benefits Eligible
 

Yes

COVID-19 Vaccination or Approved Medical or Religious Exemption Required
 

Yes

Drug Test Required
 

No

Health Screen Required
 

No

Motor Vehicle Record Inquiry Required
 

No

Posting Statement
 

Effective October 15, 2021, the University of Chicago requires COVID vaccination for all students, faculty, and staff members. Individuals may claim exemption from the vaccine requirement for medical or religious reasons.
The University of Chicago is an Affirmative Action/ Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

 

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.

Department
 

Booth Faculty Services: Faculty Specialists 1

About the Department
 

The University of Chicago Booth School of Business is the second-oldest business school in the U.S. and second to none when it comes to influencing business education and business practices. Since 1898, the school has produced ideas and leaders that shape the world of business. Their rigorous, discipline-based approach to business education transforms students into confident, effective, respected business leaders prepared to face the toughest challenges. Chicago Booth has the finest set of facilities of any business school in the world. Each of the four campuses (two in Chicago, one in London, and one in Hong Kong) reflects the architectural traditions of its environs while offering a state-of-the-art learning environment. Chicago Booth is proud to claim: -an unmatched faculty. -degree and open enrollment programs offered on three continents. -a global body of nearly 50,000 accomplished alumni. - strong and growing corporate relationships that provide a wealth of lifelong career opportunities. As part of the world-renowned University of Chicago, Chicago Booth shares the University's core values that shape the distinctive intellectual culture. At Booth, they constantly question and test ideas, and seek proof. This extraordinarily effective approach to business leads to new ideas and innovative solutions. Seven of the Booth faculty members have won Nobel Prizes for these ideas - the first business school to achieve this accomplishment. For more information about the University of Chicago Booth School of Business, please visit: http://www.chicagobooth.edu/.

Job Summary
 

The Assistant Director, Faculty Events manages the faculty workshops and recruiting events, oversees the daily operations of faculty-sponsored workshops, seminars, colloquiums and recruiting-related events at the Harper Center in Hyde Park. The role collaborates with Faculty Services team members, faculty workshop organizers and faculty recruiting coordinators to execute workshop and seminar events, as well as recruiting-related events. Responsibilities include organizing event details, catering and/or vouchers, schedules, visitor travel and reimbursements, as well as other logistics related to these faculty events. Additionally, the role provides administrative support to faculty at large, as needed, as well as assistance to Faculty Services and the Academic and Research Specialist team to further their mission of faculty support.

Responsibilities

• Acts as an ambassador for Booth and a resource for faculty guests before, during, and after their visits to campus.  Assumes responsibility for ensuring highest quality event management for events such as workshops, research seminars, and other meetings.  Oversees and reconciles budget (through vendor selection, budget projections, and general checks and balances within the budget) for workshops and events.
• Collaborates with faculty recruiting coordinators and deans’ office regarding faculty recruiting.  This includes coordinating application materials, scheduling meetings and flyouts, and managing other processes and requests that may vary by recruiting area.
• Assists faculty at large with general support and projects, including recommendation letters, course-related requests, reimbursements, and general inquiries.
• Assists Academic and Research Specialist team to further their mission of faculty support by providing help with projects ranging from course material updates, website updates, proofreading, and other faculty-related requests.
• Collaborates with Faculty Services team members at Harper Center (Hyde Park) and Gleacher Center (downtown) on projects and initiatives. 
• Provides back-up support for the Gleacher Center (downtown) Faculty Suite, as needed.  Includes occasional evening and Saturday hours.
• Responsible for training office staff on office procedures and compliance protocols. Coordinates special projects.
• Assists in the monitoring of the various financial and budgetary activities, including vendors contracts.  Preparing and monitoring the budget for a unit.
• Performs other related work as needed.

Minimum Qualifications
 

Education:

Minimum requirements include a college or university degree in related field.

---
Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

---
Certifications:

---

Preferred Qualifications

Experience:

• Experience with event management and previous.
• Higher education experience.

Technical Skills or Knowledge:

• Mastery of Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.

Preferred Competencies

• High degree of professionalism. 
• Excellent service, communication, and interpersonal skills.
• Superior organizational skills and constant attention to detail.
• Proven ability to work independently, proactively, courteously, efficiently, and tactfully, using sound judgment, in a fast paced environment with diverse populations. 
• Demonstrated skill managing multiple priorities in a fast-paced, time sensitive, high output environment.
• Maintain confidentiality of faculty information.
• Understand faculty needs and faculty culture, while also being able to deliver effective solutions to individual faculty.

Working Conditions

• Work in-person to support events, peak months September-June, Monday-Thursday, and as needed.

Application Documents

• Resume/CV (required)
• Cover Letter (required)

When applying, the document(s) MUST  be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family
 

Administration & Management

Role Impact
 

Individual Contributor

FLSA Status
 

Exempt

Pay Frequency
 

Monthly

Scheduled Weekly Hours
 

37.5

Benefits Eligible
 

Yes

COVID-19 Vaccination or Approved Medical or Religious Exemption Required
 

Yes

Drug Test Required
 

No

Health Screen Required
 

No

Motor Vehicle Record Inquiry Required
 

No

Posting Statement
 

Effective October 15, 2021, the University of Chicago requires COVID vaccination for all students, faculty, and staff members. Individuals may claim exemption from the vaccine requirement for medical or religious reasons.
The University of Chicago is an Affirmative Action/ Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

 

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.