Case Manager

SUNY University at Buffalo, United States

Updated: about 3 hours ago
Location: Buffalo, NEW YORK
Job Type: FullTime
Deadline: 29 Sep 2026

Posting Details
Position Information


Fiscal Year 2026-2027
Position Title Case Manager
Classification Title Academic Counselor
Department Educational Opportunity Center
Posting Number R260141
Posting Link https://www.ubjobs.buffalo.edu/postings/64357
Employer Research Foundation
Position Type RF Professional
Job Type Full-Time
Appointment Term
Salary Grade E.79

Posting Detail Information


Position Summary
The Student Support Services Unit of the Buffalo Educational Opportunity Center (BEOC) is seeking a dynamic, dedicated, and compassionate individual to join our team as a Case Manager to focus on providing comprehensive case management and job coaching to students in the BEOC’s Buffalo Build Skilled Trades Pre-Apprenticeship Program and other workforce development programming. The BEOC, supported by the University Center for Academic and Workforce Development (UCAWD) and State University of New York, provides urban and/or disadvantaged residents in the Western New York area with tuition-free academic programs, workforce development training and certifications and gainful employment opportunities.
The Case Manager position requires someone with strong interpersonal skills, a commitment to advocacy, and the ability to empower students to achieve their personal and professional goals. This role requires strong organizational skills, empathy, and the ability to work collaboratively with students and stakeholders. If you are passionate about empowering individuals to reach their full potential and thrive in a supportive environment, we want to hear from you.
Key responsibilities of this position include:
  • Conduct thorough assessments and develop individualized case plans in collaboration with students, community agencies and other stakeholders (i.e. housing, healthcare, legal, job placement, etc.).
  • Facilitate engaging workshops and group sessions for students on topics relevant to personal development and independence such as budgeting, time management, and problem solving.
  • Assist students in job readiness preparation, including resume building, interview skills, and job search strategies.
  • Provide students with on-the-job support and coaching to help them successfully integrate into the workforce.
  • Monitor and track students’ job performance and provide ongoing guidance for career advancement.


About The Buffalo Educational Opportunity Center
The Buffalo Educational Opportunity Center (BEOC) is an adult education enterprise, of the State University of New York, University Center for Academic and Workforce Development (UCAWD), with an annual enrollment of 1,940 students that provides urban and/or disadvantaged residents in the Western New York area with tuition-free academic programs, workforce development training and certifications, and gainful employment opportunities. The mission of BEOC is to produce lifelong learners who are self-directed, empowered, and committed to excellence. Residents of the surrounding Buffalo community are provided a range of services designed to develop the academic and workforce development skills necessary to become self-sufficient. Programs and services are structured to adapt to the needs of our students — as well as to the demands of our community — and serve as first steps toward the attainment of long-term educational and employment skills. To learn more about the Buffalo Educational Opportunity Center, visit our website .
Learn more:

  • Our benefits , where we prioritize your well-being and success to enhance every aspect of your life.
  • Being a part of the University at Buffalo community.

As an Equal Opportunity / Affirmative Action employer, the Research Foundation will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin and veteran or disability status.
Minimum Qualifications
  • Bachelor’s degree in Social Work, Education, Psychology or related field with 2 years of directly related experience in case management or job coaching.
  • Knowledge and strong understanding of social services systems and community resources.
  • Cultural competence and the ability to build rapport with diverse populations.
  • Proficiency with technology including Microsoft Office Suite and student information systems.
  • Evening and weekend hours will be required.
  • A valid Class D driver’s license to operate a motor vehicle is required or candidate must otherwise demonstrate their capacity to meet the transportation requirements of the position.
  • An equivalent combination of education and experience will be considered.
Preferred Qualifications
  • Master’s degree in Social Work, Education, Student Personnel, Psychology or related field.
  • Bilingual
  • Experience working with academically under-prepared and/or economically disadvantaged adults.
Our University Community
Physical Demands
Driving Requirements A Class D driver’s license is a required minimum qualification for this position. Employees must operate university owned vehicles for business purposes and be enrolled in the LENS program to verify license validity.
Salary Range $55,000 - $57,000
Additional Salary Information The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate.
Work Hours
37.5 hours per week
Campus Downtown Campus
Posting Alerts
Special Instructions Summary
This position is funded until 12/31/2027 by a grant from the New York State Office of Strategic Workforce Development and is subject to the continued availability of funds from this grant.
Is a background check required for this posting? Yes
Background Check Notification For non-internal applicants: a selected candidate will have to complete and pass a background check prior to appointment.

Contact Information


Contact's Name Heidy Galan-Honrado
Contact's Pronouns
Contact's Title Student Success Programs Coordinator
Contact's Email [email protected]
Contact's Phone 716-645-1945

Posting Dates


Posted 09/15/2026
Deadline for applicants 09/29/2026
Date to be filled 11/16/2026

References


Number of references required 3
Reference Cutoff Date
Instructions to Applicant

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