Business Development Manager, Custom Programs, Executive Education

06-Mar-2024

Harvard Business School

65091BR

Job Summary

Reporting to the Director of Business Development, Custom Programs at Harvard Business School, this position is a key role on the Custom Programs Business Development team: functioning as a clearinghouse for all new leads, driving sales enablement, producing business development metrics and reports, and supporting new client acquisition and revenue goals. The role also collaborates closely with the Director of Business Development to evaluate existing processes and implement new methods to increase operational efficiency.

Position Description

Responsibilities Include:
Inbound Sales Management:

• Manage and track all inbound leads, including entering information into Salesforce
• Exercise judgment to decide which opportunities to move into the pipeline for pursuit
• Decide which opportunities to refer to other HBS groups or Harvard schools and make referrals with appropriate context and background
• Conduct calls with prospects as needed

• Work with the Director to identify and rank potential organizations to target for pursuit based on specific criteria including alignment to the HBS mission and Executive Education’s strategic goals
• Identify contacts at each organization for outreach, and conduct initial outreach as needed, in coordination with other stakeholders within HBS In collaboration with the business development team and Marketing department, develop outbound sales marketing and sales tools.

• Conduct client research and client call preparation, and serve as the internal Center of Excellence for industry and client research
• Curate and maintain a library of Custom sales tools (proposal templates, session descriptions, topic descriptions, testimonials, creative for proposals, etc.)
• Function as the key internal expert on Salesforce and primary liaison with ExEd IT Salesforce team

• Manage Custom revenue for new business opportunities, including maintaining revenue projections in Salesforce
• Generate, analyze, and communicate business development metrics and reports, including for monthly, annual, and ad hoc reports and meetings
• In collaboration with the Director and Assistant Director of Business Develop, generate and track Custom performance against target revenues

 :

• Set up business development meetings and campus visits; lead and join those meetings as needed
• Lead tours for prospective clients
• Collaborate on and draft initial client proposals and presentations
• Collaborate with stakeholders across HBS—ExEd (particularly Open Enrollment and Marketing & Sales), HBP Corporate Learning, HBS Online—on internal and client-facing engagements and projects.

This role is also responsible for other duties as assigned.

Basic Qualifications

• Bachelor's degree required 
• 5+ years of professional experience required
• Advanced Excel and PowerPoint skills required

Additional Qualifications and Skills

• Experience in both corporate and higher education settings preferred.
• Must have outstanding communication and organizational skills.
• Requires a team player with an eye for detail and skills to collaborate with multiple teams with shared accountability in a fast-paced, high-energy, often ambiguous, environment.
• Must be self-directed, take initiative, and be proactive and resourceful in problem solving.
• Client focused, with proven ability to develop trusting working relationships with colleagues and business partners with high expectations.
• Working knowledge of Salesforce strongly preferred.

Additional Information

This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA based campus 3 days per week. Specific days and schedule will be determined between you and your manager.

This is a 40 hours/week, overtime-eligible position

We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.

A cover letter is required to be considered for this opportunity.

Harvard Business School will not offer visa sponsorship for this opportunity.

Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment

About Us

Founded in 1908 as part of Harvard University, Harvard Business School (www.hbs.edu ) is located on a 40-acre campus in Boston. The School offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards ) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

General Administration

Department Office Location

USA - MA - Boston

Job Code

405012 Admin Professional (N)

Work Format

Hybrid (partially on-site, partially remote)

Department

Executive Education

Union

55 - Hvd Union Cler & Tech Workers

Pre-Employment Screening

Education, Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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