Administrative Coordinator I

Job Title

Administrative Coordinator I

Agency

Texas A&M University

Department

Student Life

Proposed Minimum Salary

$3,333.34 monthly

Job Location

College Station, Texas

Job Type

Staff

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experience. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

Student Life strives to enhance your opportunities as a student to participate fully in the University experience. We do this by providing you with information, services, programs and involvement opportunities that facilitate responsible life choices and promote awareness of yourself and of your community. Each of the program areas within Student Life has a specific mission, but one common goal:  to provide education, outreach, and support to you.

Learn more about our various program areas at https://studentlife.tamu.edu/ .

 

What we want

This position will serve as the first point of contact for callers and visitors to the Director’s Office which houses Student Assistance Services, Student Legal Services and the department’s senior leadership. Candidates should have excellent customer service skills and be able to manage difficult situations including calls regarding critical incidents and emergencies with students. This position will handle confidential information when scheduling appointments, managing records and interacting with visitors.

 

What you need to know

Starting Salary: $40,000/Annually

Special Note: A cover letter and resume are strongly recommended. You may upload them on the application under the CV/Resume section.

Position Details: Some limited evening and weekends may be required.

Required Education and Experience:

• Bachelor's degree or equivalent combination of education and experience

• Two years of experience in office administration

Required Knowledge, Skills, and Abilities:

• Ability to multitask and work cooperatively with others

• Excellent written communication, analytical, interpersonal, and organizational skills

• Ability to work in a high stress environment

• Ability to work with sensitive information and maintain confidentiality

• Ability to manage a multiline phone system

Preferred Qualifications:

• Customer service experience with sensitive information

Essential Duties/Tasks:

• Customer Service - Serves as first line of contact for students, family members, and campus constituents, which includes managing a high volume of inquiries via phone, text, and office-wide email accounts. Screens and refers questions from parents, students, and other visitors, and makes referrals to university offices, as needed. Schedules staff appointments. Manages sensitive and confidential information shared by students or visitors.

• Administrative Support - Provide administrative support to the staff located in the Student Life Director’s suite (Director, Senior Associate Director and Students’ Attorney). Use initiative and independent judgment to relieve these staff members of routine and administrative matters: correspondence such as letters, memos, forms, calendar management, schedule appointments and meetings. Assist with Student Legal Services records management.

• Student Employee Supervision, Training, and Evaluation - Responsible for the hiring, supervision and evaluation of student workers who assist in the Director’s Office. Develops schedule for coverage of the front desk in the Director’s suite and assigns projects as necessary. Manage students to maintain a professional and confidential office environment with regard to visitors, mail, correspondence, phone calls and reports.

• Department Process Management - Manage designated meeting room reservations. Serve as departmental parking representative: coordinate purchase of business parking placards. Coordinate the needs of new employees to the department: nametags/nameplates, department apparel, etc.

• General - Assist in the total development of the Division of Student Affairs through participation on University, Division and Department committees and task forces. Advance the philosophy of multiculturalism and actively promote this in staffing, programming and student leadership. Evening and weekend work and/or travel may be required. Performs other duties as assigned.

Why Texas A&M University? 

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experience. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. 

• Health , dental , vision , life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums

• 12-15 days of annual paid holidays 

• Up to eight hours of paid sick leave  and at least eight hours of paid vacation each month

• Automatically enrollment in the Teacher Retirement System of Texas 

• Health and Wellness: Free exercise programs and release time

• Professional Development: All employees have access to free LinkedIn Learning  training, webinars, and limited financial support to attend conferences, workshops, and more 

• Employee Tuition Assistance and Educational Release time   for completing a degree while a Texas A&M employee

For additional information on benefits Click here

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.