Administrative Associate V - Student Academic Success Center

Job Title

Administrative Associate V - Student Academic Success Center

Agency

Texas A&M University - San Antonio

Department

Student Success

Proposed Minimum Salary

Commensurate

Job Location

San Antonio, Texas

Job Type

Staff

Job Description

The Administrative Associate V supports the Student Academic Success Center and the Academic Learning Center in the day-to-day operations.

This position typically works Monday-Friday; 8 a.m. - 5 p.m. May work beyond normal office hours to include evenings, weekends, and peak times as needed.

Responsibilities:

• Under general supervision, assists in the coordination of the Academic Learning Center day-to-day operations.

• Creates, establishes, and maintains tracking and reporting systems to monitor the tutoring and supplemental instruction programs.

• Manage the appointment system for the Academic Learning System

• Assists in coordinating logistics for workshops, orientations and other special events.

• Serves as a first point of contact for program information and coordinates responses to requests for program information.

• Guides, directs, answers questions, and resolves problems of students seeking assistance from the Student Academic Success Center.

• Assists the reception area of the Student Academic Success Center

• May be required to train student workers, keep student schedules, and back up the reception area.

• Maintains office schedules and appointments.

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This represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

Required Education and Experience:

• High School Diploma or equivalent

• Five (5) years of experience in related field.

Knowledge, Skills, and Abilities:

• Knowledge of word processing, spreadsheet, and database applications.

• Ability to work with an appointment scheduling system for advising and/or tutoring.

• Ability to work with sensitive information and maintain confidentiality.

• Ability to multitask and work cooperatively with others.

Please make sure to provide the following documents: 

• Cover Letter

• Resume / CV 

• References – at least two-three professional references

For detailed instructions on how to apply for any position on our website, please use the following link: 

http://www.tamusa.edu/humanresources/job-opportunities/index.html ​  

Summary of Employee Benefits: 

https://www.tamusa.edu/human-resources/documents/summary-of-employees-benefits.pdf   

Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities. 

Please ensure that all required documents are uploaded prior to submitting the application. Once the application is submitted, no changes or revisions can be made.  If you have issues with adding documents to your application, please contact HR at 210-784-2058. 

In compliance with ADA, if accommodations are needed for the application process, please contact HR at (210) 784-2058.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer.