Academic Support Coordinator

101029BR

Campus: Tempe

Coordinator

Job Description

The Ira A. Fulton Schools of Engineering is seeking an Academic Support Coordinator for the Student Success and Engagement team, part of Academic & Student Affairs in the Fulton Dean’s Office. This position is responsible for overseeing the recruitment, training, and performance of undergraduate teaching assistants (UGTA) and ASU 101 Section Leaders (SL) within the department. This role ensures the quality and effectiveness of the assistance provided by UGTAs and Section Leaders to faculty and students in undergraduate courses. This role is crucial for maintaining the quality of educational support provided by undergraduate teaching assistants/section leaders and for ensuring that they have a positive and formative experience during their tenure.
This role also supports essential duties within E2 Camp, a cornerstone retention initiative. E2camp is held in Prescott, Arizona during July and August annually. This individual will be required to travel to and participate in leadership of E2 for approximately 10 days (not consecutive), which will be decided in conjunction with the individual hired.
These programs are integral to “The Fulton Difference”; providing students the opportunity to build their portfolio through research, entrepreneurship, community service, competitive projects, and global experiences. Under general supervision, the coordinator position will work as part of a team to execute and assess a comprehensive plan for engaging and retaining undergraduate, graduate immersion, and online students in experiential learning and leadership development both within and outside the traditional classroom.

Department Name

ENGR Academic & Student Affrs

Full-Time/Part-Time

Full-Time

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$44,000 - $50,000 per year; DOE

Essential Duties

• Coordinates operations of Undergraduate Teaching Assistant (UGTA) and Section Leader (SL) programs through onboarding, training, and placement of student leaders.
• Coordinates the recruitment process for UGTA and SL programs, including advertising positions and reviewing applications.
• Works closely with faculty and the Fulton Dean’s Office to coordinate needs and placement of in-classroom student leaders.
• Maintains a database of student applications and faculty requests.
• Collects feedback from faculty on UGTA/SL performance.
• Conducts performance evaluations to foster UGTA and SL growth and ensure high quality support for students.
• Ensures compliance with university policies and procedures.
• Serves as a mentor to UGTA/SLs, providing guidance and support for their academic and professional development.
• Facilitates communication between UGTA/SLs and faculty to ensure a cohesive educational environment.
• Address any issues or conflicts that arise between UGTA/SLs, students, and faculty members.
• Prepares reports on program effectiveness and propose improvements when necessary.

Minimum Qualifications

Bachelor's degree in a field appropriate to the area of assignment AND three (3) years of related experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Evidence of effective communication.
• Experience working with faculty in co-curricular programs.
• Experience in establishing and maintaining effective working relationships.
• Experience in coordinating and prioritizing work and activities of self and others.
• Experience with managing projects in a fast-paced environment.
• Experience in supervising and training staff.
• Experience in Windows and Microsoft Office applications, Salesforce CRM, Google sites, Acrobat, Adobe Connect, Canvas, Analytics, MyReports, etc.

Working Environment

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds
• Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts
• Ability to clearly communicate to perform essential functions

Department Statement

The Ira A. Fulton Schools of Engineering is the largest producer of engineering and technical talent in the nation and seeks to deliver a world-class learning experience for our students and to advance research and innovation – all at scale. We value and emphasize inherently interdisciplinary endeavors that leverage the breadth and depth of expertise among our outstanding faculty, and have built a unique place for large-scale innovation characterized by foundational excellence and translational impacts. We are an engineering school on the rise at the most innovative university in the country and in the heart of the nation’s fifth largest metropolitan area. The scale of our faculty research interests and interdisciplinary mindset, combined with more than 48 graduate degree programs and 25 undergraduate degree programs, provide the foundation for knowledge generation and collaborative opportunities to advance new ideas.
The Fulton Schools of Engineering, located across ASU’s Tempe and Polytechnic campuses, is comprised of seven schools based on academic programs and research areas. Fulton Engineering has a nationally recognized faculty that conducts research, instructs and mentors students, provides service to engineering, computing and technology professions and creates lasting impacts across local and global communities.
The Fulton Schools of Engineering follows a framework of values designed to distinguish our practice and guide daily decisions in our academic, research, corporate engagement and entrepreneurial endeavors. These values influence how we recognize, reward and communicate our achievements. At the Fulton Schools of Engineering, we:

• Cultivate excellence. 
• Deliver innovation that matters. 
• Encourage bold thinking.
• Foster a community of learning and collaboration. 
• Build a foundation for all to be successful.

Working at ASU has outstanding benefits that include: health, dental and vision insurance plans; ASU/UA/NAU tuition reduction for the employee and qualified family members; life insurance and disability programs; sick leave and holidays; state and optional retirement plans; access to ASU recreation and cultural activities, and more. To estimate the value of your total compensation, please visit

https://cfo.asu.edu/compensation-estimator

.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

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In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.