Temporary Administrative Support, SCALE (Academic Programmes Office)

The School of Continuing and Lifelong Education (SCALE) was established to drive the expansion of NUS’ lifelong learning offerings in a concerted and strategic way that furthers our mission to be a leading global university, as well as fulfil our role as a public university of Singapore, shaping the future.

Through SCALE, working adults (i.e. professionals, managers, and executives) who aspire to stay relevant and ahead of competition, companies looking to up-skill/re-skill their workforce, and even youths exploring quality tertiary education options, have access to NUS’ suite of innovative, world-class continuing and lifelong education offerings.

Drawing on unparalleled access to the multi-disciplinary expertise of 16 other NUS Faculties/Schools, SCALE offers youth, executive and professional development/education programmes, part-time and full-time degree programmes, as well as modular courses that may be taken singly or stacked towards certificates/diplomas/degrees that meet the lifelong learning needs of individuals.  All programmes are designed and developed in consultation with the industry to ensure relevance and currency.

About the Role

To augment our manpower resources in the School, we are looking for a suitably qualified candidate to join our Academic Programmes Office (APO).

Reporting to the Lead, Admissions (APO), the incumbent assists in a wide range of administrative duties that need to be executed in an effective and efficient manner to support the smooth functioning of the unit. 

This role is offered on a 3-month fixed-term contract basis. 

Key Duties & Responsibilities:
•    Provide administrative support to the team
•    Attend to customer enquiries or requests via phone calls, emails or walk-ins
•    Enter data to systems and accurately maintain/update database
•    Check and process submitted documentation for admission
•    Verifying the authenticity of documents submitted
•    Provide support for events 
•    Other duties as assigned

Academic & Professional Certification
•    GCE A Level/Polytechnic Diploma or equivalent preferred
•    IT savvy and proficient in MS Office applications (Excel in particular)

Experience & Attributes 
•    Preferably 1-2 years of related working experience
•    Good verbal & written communication and interpersonal skills with a positive work attitude
•    Excellent coordination and organization skills, with a customer-centric mindset
•    Strong team player who is meticulous, resourceful, resilient and thrives in a fast-paced, results-oriented and ambiguous work environment
•    Experience in PeopleSoft Campus Solutions modules (in particular, Campus Community, Student Records, Student Financials, Campus Self-Service, Academic Advisement) an added advantage

A copy of academic certificates and transcripts from GCE O-level onwards should be uploaded via the online application portal.

Location: Kent Ridge Campus

Organization: School of Continuing And Lifelong Education

Department : Academic Programmes Office

Employee Referral Eligible: No

Job requisition ID : 23767