About Carleton University
Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.
As one of the 2023 Top 100 Employers in Canada and one of the National Capital Region’s Top Employers for nine consecutive years, Carleton University is one of Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.
The university’s Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton’s strengths and student-centric, community-engaged values.
Duties and Responsibilities:
Responsible for the effective management of Carleton University’s multi-faceted examination operation. Examinations take place seven days a week and includes in-term tests, finals and deferrals. Exams can be delivered through various formats and can include traditional pen and paper-based examinations, online, or in-person digital exams. To support the various exam types and formats, Scheduling and Examination Services (SES) provides a number of services to support students and course instructors.
Qualifications:
The incumbent must possess the following qualifications:
▪ Knowledge of operational management and leadership concepts practices including program/service delivery models, policy development, planning, budgeting, performance measurement management, and human resources
▪ Knowledge of university academic regulations and structures
▪ Knowledge of relevant governing legislation, collective agreements, policies and procedures
▪ Knowledge of office as well as the broader university academic units, departments, and divisions
▪ Knowledge of office productivity software and databases, internet browsers and search engines, discipline-specific software, enterprise software, and technology devices
▪ Issues and trends at Carleton and in the higher education sector related to course and exam scheduling and best practices
▪ Knowledge of enabling technologies
▪ Knowledge of project management
▪ Knowledge of the broad university and its specific academic programs
▪ Knowledge is deployed to develop and lead a functional area within the university
Education and Experience:
The above is normally acquired through the completion of:
▪ Bachelors’ degree in education or related field
▪ Minimum of seven years of previous experience in the related field with atleast two years of Supervisory/leadership experience
HR Note:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.
Important Note Regarding Pandemic Related Operations:
This position is regularly required to work on campus. Due to the ongoing dynamic nature of Covid-19, you may be required to work temporarily remotely due to public health requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to follow all directives to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.
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