Medical Receptionist

• Fantastic opportunity to join the University Health Services team and be a valued team member

• Full-time, fixed term contract until January 2025

• Base salary between $77,144 to $81,511 + 17% superannuation

About the opportunity

The University Health Services is looking for a highly organised Medical Receptionist to join their team.

In this role, you will act as the 'face' of the UHS; making appointments with patients, dealing with enquiries, and doing everything possible to ensure a professional, friendly, and comfortable experience for patients.

Due to the nature of this role being a customer facing position, it is a requirement to be in the office full-time.

Your key responsibilities will be to:

• work within a team of 4, reporting to the Practice Manager

• provide exceptional general reception support, such as making appointments for patients

• respond to enquiries in person, via email and over the telephone

• data entry of patients' personal details and attendance records using Best Practice

• general financial tasks such as invoicing, providing receipts and processing payments

• liaison with medical, nursing and administrative staff to facilitate patient care.

About you

• proven experience as a medical receptionist in general practice or equivalent

• previous experience working within a tertiary institution is highly desirable

• ability to communicate with people from diverse backgrounds

• awareness of the importance of confidentiality in dealing with sensitive personal information

• sound knowledge of the software system Best Practice is highly desirable

• excellent verbal and written communication skills, coupled with strong computer knowledge.

Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the reasons for the position.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.

EEO statement 

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People , women , people living with a disability , people from culturally and linguistically diverse backgrounds , and those who identify as LGBTIQ . We welcome applications from candidates from all backgrounds. 

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.  

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Rachel Strong, Recruitment Operations by email [email protected]

© The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close

Sunday 24 March 2024 11:59 PM