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Job Summary The IT Client Support Specialist II provides advanced technical support for university-owned devices, applications, and technology services. The position diagnoses and resolves hardware
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accessible. Job Description: Description of Duties and Tasks 1) Installs, replaces, adjusts, and maintains door hardware such as locksets, door closures, hinges, astragals, weather stripping, silencers, etc. 2
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hardware or deployment failures and report them in an accurate manner to other teams in IT Services. Ensure the working space is safe according to Health & Safety rules and procedures Organise own workload
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, readers, push to exit buttons, and infrared motion detectors. Install, test, and maintain ADA accessible electronic door hardware Order and maintain inventory control of electronic and hardware components
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, servers, peripherals, applications, hardware and mobile devices. Resolves problems that the first-tier of help desk support is unable to resolve. Reports to designated administrator. Additional Basic
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suites across the software stack Building and improving a hardware-in-the-loop (HIL) test bench for systems interfacing with sensors and spinal cord stimulators Defining and executing test strategies (unit
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, or unconventional computing); (ii) sustainable and energy-efficient computing; and (iii) secure and trustworthy hardware–software platforms for AI. These themes complement our existing departmental strengths in ultra
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information technology support, customer service, technical troubleshooting, or a related field is preferred. Diagnose, troubleshoot, and resolve complex hardware, software, network, and account-related issues. Utilize
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system level simulation studies • Propose and innovate solutions for operational challenges in hardware such as common mode noise, electromagnetic interference, filter design, etc for better motor and
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and staff computing, cross-platform (Mac/Windows) computer labs, AV systems, managed print services, tablet checkout resources, peripherals, and specialized hardware and software used in academic and