Work-Study Program Specialist I

Position Title:
Work-Study Program Specialist I

Job Group:
Professional & Scientific

Required Minimum Qualifications:
Bachelor’s degree

Preferred Qualifications:
Experience with work-study and student employment programs.
Experience working with program coordination. 
Experience engaging internal and external partners and stakeholders.
Experience leading trainings to both small and large groups, in person and virtually.

Job Description:

Job Description

Do you want to help students get the most out of their student employment experience?

Located in the heart of Iowa State’s campus, the Office of Student Financial Aid is a unit within the Division of Academic Affairs that administers more than $400 million in federal, state, institutional, and private funds to over 85% of undergraduate students, along with additional support for domestic graduate students seeking aid. We strive to help all students succeed in their Iowa State experience through education and outreach to create an understanding of available financial aid opportunities.

About the role:

• Support of the work-study student employment programs at Iowa State
• Comply with federal, state and institutional policies and regulations.
• Work closely with employment partners such as payroll, human resources, and student employee supervisors to ensure employment programs are accurate and student centric.
• Support the off-campus community service program, through site visits and new partnership development.
• Support education efforts design of trainings and resources, and technical assistance within Workday.
• Assist with designing and leading workshops and trainings for student and staff audiences.
• Collaborate for student employment recognition efforts such as Student Employee of the Year and National Student Employment Week.

About us:

• The Office of Student Financial Aid values student success, accountability, innovation, collaboration, dignity and respect, and advocacy above all else.
• While we are dedicated to serving students, we also place importance on professional growth and development in the workplace by offering staff retreats and conference opportunities throughout the year.
• We value each member of our team and believe each of us has unique skills that enhance our work.
• We work to get to know each other’s individual strengths and weaknesses, creating a space for open dialogue and optimal collaboration.

About you:

• The successful candidate will possess experience providing exemplary customer service.
• Experience working in a fast-paced, deadline-driven environment.
• Demonstrates effective communication skills, problem-solving abilities, and attention to detail.
• Works well both independently and as part of a team.

If you’re ready to start a rewarding career alongside dedicated Financial Aid staff at Iowa State, apply to join our team!

This is a term position with the end date of: 06/30/2025

Level Guidelines
• Individual contributor position with developing professional and/or technical skills working under immediate to general supervision
• Grasps professional-level knowledge and concepts of field while working in a progressive learning mode
• Works on problems and issues of somewhat limited scope
• Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained
• Responds to inquiries and issues, escalating to manager or higher level workers as appropriate
• May lead projects of limited scope and complexity
• May provide guidance to students

Appointment Type:
Regular with Term Appointment (Fixed Term)

Proposed End Date or Length of Term:

June 30, 2025

Number of Months Employed Per Year:
12 Month Work Period

Time Type:
Full time

Pay Grade:
PS806

Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program • Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

Original Posting Date:
May 2, 2024

Posting Close Date:
May 12, 2024

Job Requisition Number:
R14611