Student Success Splst,Sr

Updated: 18 days ago
Location: Albuquerque, NEW MEXICO


Student Success Splst,Sr
Requisition ID req29147
Working Title Student Success Splst,Sr
Position Grade 12
Position Summary

The core mission of American Indian Student Services (AISS) is to provide opportunities that enhance American Indian/Indigenous student success, while also advancing a wide range of objectives aligned with The University of New Mexico's enrollment, retention, and graduation goals. AISS is seeking a passionate and attentive Student Success Specialist, Sr to join a team committed to collaboratively attaining goals; addressing issues in new & creative ways; demonstrating integrity & respect; taking initiative to expand knowledge & skills; and adapting to dynamic shifts in environments and duties.

This position requires directing a summer bridge program for American Indian/Indigenous students; developing and implementing in-person support services centered on student needs for successfully navigating and thriving in a university environment; coordinating college transition initiatives, student mentorship programs, leadership development opportunities, and comprehensive academic advisement; and the delivery of appropriate and pertinent academic plans for American Indian/Indigenous students attending the University of New Mexico-Main Campus. The successful candidate will be responsible for coordinating and facilitating programs and student support initiatives for current UNM-Main Campus students; new admits; and students transferring from UNM branch campus sites, community colleges, tribal colleges, and other colleges or universities. The ideal candidate would possess dedication to student academic, personal, cultural, and social success; advanced oral and written skills; networking expertise; and demonstrated experience collaborating and interacting with diverse constituents and various tribal governments, higher education programs, and entities specific to American Indian constituents are critical facets of the position. 

The individual selected for this position will:

  • Direct and execute all operations components of the American Indian Summer Bridge (AISB) Program.
  • Co-coordinate and implement all organizational components of AISS programs (AISS Ambassador Program, FAF$A-FOR-U, American Indian Convocation, Student Success Workshops, etc.) including but not limited to: student recruitment & outreach efforts; student engagement, curriculum development, program design/planning, staff training, and facilities planning. 
  • Provide & coordinate comprehensive academic advising, financial aid & scholarship guidance career counseling, and student support services for prospective, new, and current undergraduate students. 
  • Coordinate academic intervention and retention activities and programming and serve as a student advocate.
  • Implement knowledge of academic standards regarding probation and suspension processes & procedures to meet individual student needs.
  • Oversee and coordinate the collection, maintenance, and analysis of program activity data; and develop, write, and present comprehensive statistical and narrative program reports and evaluations. 
  • Organize and participate in areas of complex project, operations, and/or events.
  • Coordinate and serve as an active participant in a variety of department/division-specific and university-wide student programming initiatives.

See the Position Description for additional information.

Conditions of Employment
  • Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
  • All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement.
Minimum Qualifications

Bachelor's degree; at least 2 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

Demonstrated proficiency/experience in:

  • Coordinating 1st-year college residential and transition programs, mentorship efforts, student leadership & retention initiatives. 
  • Designing & planning student-centered programs, including but not limited to: curriculum development, staff training, and facilities/logistics coordination. 
  • Advising and providing consultation for a diverse student population.
  • Developing online and/or hybrid student engagement programming.
  • Evaluating academic records and formal documents and interpreting department, college, and university academic requirements for degree-granting programs.
  • Providing federal financial aid and institutional, departmental, private, and tribal scholarship advisement.
  • Generating & developing reports, spreadsheets, and databases: and maintaining program/project records and statistical information utilizing Excel, Access, Hyperion, MyReports and Banner.
  • Demonstrated experience drafting and creating design sets and copy for print publications /digital & web-based communications and social media platforms utilizing Adobe Creative applications: Illustrator, InDesign, Adobe Express, and Photoshop.
  • Working on a team and/or in a collaborative work-setting, multi-tasking and creative problem-solving and working in a high-traffic customer service environment.
  • Effectively communicating and interacting with various tribal governments, organizations, higher education programs; and a wide range of individuals representing diverse communities.
  • Conducting recruitment & outreach activities and other student support service-related projects/programs in partnership with various campus advising departments.
Additional Requirements
Campus Main - Albuquerque, NM
Department Native American Programs (569A)
Employment Type Staff
Staff Type Regular - Full-Time
Term End Date
Status Non-Exempt
Pay Hourly: $20.71 - $29.08 depending on education and experience
Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.
ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid.
Background Check Required Yes
For Best Consideration Date 4/24/2024
Eligible for Remote Work No
Eligible for Remote Work Statement
Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

To receive full consideration for this position, an applicant must: 1. Complete Online Application 2. Attach/upload a Résumé 3. Attach/upload a Cover Letter (see Cover Letter instructions below) 4. Attach/upload contact information for three (3) previous direct supervisors & one (1) additional professional reference (REQUIRED) Incomplete applications will not be considered. The Cover Letter will serve as a writing sample and must address the following: Please describe what makes you uniquely qualified for the Student Success Specialist, Sr position; specifically outlining and citing examples of your expertise specific to coordinating student support programs and initiatives, retention programming, college & university academic advisement and financial aid/scholarship advisement; interaction with various tribal governments & higher education organizations; level of initiative and experience respective to working with diverse student populations; and how you anticipate contributing to and collaborating with the American Indian Student Services team. Official transcripts will be required for hire. Please see minimum qualifications for specifics.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html . Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.



Requesting an Accommodation

Women, minorities, veterans, and individuals with disabilities are encouraged to apply. In compliance with the Americans with Disabilities Act (ADA), the Rehabilitation Act of 1973, and University of New Mexico policy, if you have a disability and would like to request an accommodation in order to apply for a position with the University of New Mexico, or if you cannot use the online application system, please contact Human Resources at [email protected] (505) 277-4777 for assistance with the application process.

Other links:

  • New Mexico Inspection of Public Records Act (IPRA)
  • Campus Safety (Clery Act)

Equal Opportunity Employer

The University of New Mexico is an affirmative action, equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. We are committed to hiring and retaining a diverse workforce and are dedicated to the goal of building an inclusive and pluralistic faculty and staff. We are committed to teaching and working in a multicultural environment. Visit the links below for more information regarding our commitment to affirmative action and equal opportunity: Equal Opportunity, Non-Discrimination and Affirmative Action at the University of New Mexico Equal Employment Opportunity is THE LAW.

Visit the links below for more information regarding our commitment to affirmative action and equal opportunity:

  • Equal Opportunity, Non-Discrimination and Affirmative Action at UNM
  • Equal Employment Opportunity is THE LAW

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