Student Intern

The University System of Georgia (USG) is comprised of 25 higher education institutions as well as the University System Office (USO). Within the USO, our administrative operations are primarily housed in the Trinity Washington Building located in downtown Atlanta. Our Information Technology Services (ITS) division is located in Athens. The University System of Georgia Shared Services Center (SSC) is located in Sandersville. The Georgia Public Library System is located in Atlanta. The Georgia Archives is located in Morrow. The State of Georgia Records Center is located in Austell.

This role is based at the Information Technology Services (ITS) office in Athens, Georgia, located at 2500 Daniells Bridge Road. Onsite attendance is required five days a week, and remote work is not offered for this position.

Candidates must reside in the state of Georgia or be willing to relocate to Georgia as a condition of employment.
Please note that we do not provide visa sponsorship or support visa transfers for this position at any point in time. Applicants must be legally authorized to work in the United States.

The Student Internship Program provides opportunities for students enrolled in a higher education program of study to gain real-world experience working with Information Technology Services (ITS), based in Athens Georgia to provide network, infrastructure, and software solutions to students, faculty, staff, within universities throughout the state of Georgia.  This intern position will be fully involved in the Operations including working with computing infrastructure, Database Administration, ERP Application, Security, and PC support team members in resolving issues and assisting with projects.

Job Duties - 100
Work with Analysts in researching customer software issues
Develops, creates, maintains, and writes/codes new (or modifies existing) scripts, API integrations, or specialized utility programs
Create and update well organized Excel spreadsheets for data input and easy information reference
Assist in administering ERP application system support tickets.
Prepare and edit presentations and documentation for ITS initiatives, events, or deliverables.
Assist miscellaneous projects that involve analysis and preparation of system/application data.

Educational Requirements
Full or part time student at a school within the University System of Georgia
Other Required Qualifications
Ability to maintain confidentiality while dealing with sensitive information
Completed or working towards a Master's or Bachelor's degree in Computer Science, Information Technology, Information Security, Business Administration, or a related field.
Familiarity with scripting languages such as Python or systems engineering is a plus.
Self-motivated, strong organizational skills and attention to detail with strong verbal and written communication skills and able to handle multiple tasks.
Good customer service skills.
Strong internet and computer skills.
Must be proficient in MS Office Suite, specifically Word and Excel.

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .

Offers of employment are subject to federal and state laws, as well as the statutes, rules, and regulations of this organization, and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG). These Bylaws and Policies are available for inspection upon request.

The University System Office is an equal employment, equal access, and equal opportunity employer.  It is the policy of the University System Office to recruit, hire, train, and promote persons without regard to an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status as required by applicable state and federal laws.

For questions or more detailed information regarding this policy, please contact the University System Office Human Resources at 404.962.3242. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Offers of employment are subject to a background investigation, including criminal records history, to determine eligibility for employment. Additionally, credentials and employment history stated in your application materials are also subject to verification.

For certain positions, a satisfactory credit check, MVR, or other relevant investigations may also be conducted. The University System Office holds the sole discretion in assessing eligibility for employment.