Student Assistant, IT (Evening Coverage)

Barry University School of Law seeks IT Student Assistants.  These are temporary, part-time positions working up to 20 hours per week. The IT Student Assistant provides technology support for Staff & Students and performs basic computer troubleshooting, printer support. This position also performs checks on public computers and assists our existing point of contact in the Law Library. This position also answers users' inquiries regarding computer software and hardware operation to resolve problems.

Position is for evening coverage: M-Th, 5:00 PM to 8:30 PM

Essential Functions 

• Answer users' inquiries regarding computer software and hardware operation to resolve problems

• Assist students with laptop setup and minor problems that relate directly to their success as a student

• Basic computer troubleshooting tasks

• Deliver, setup, troubleshoot, and operate computer projection systems, video systems, and other audiovisual equipment

• Assist users in the proper use of hardware and software

• Prepare evaluations of software or hardware and recommend improvements or upgrades to the Lab Machines

• Assist IT staff members in daily or special projects as needed

Qualifications/Requirements

• Must be a Barry Law Student in good academic standing
• 1 - 3 years of related experience
• Ability to analyze what patrons require from the IT Department or directs them to other departments as required
• Ability to contribute to assigned projects, asking questions as they arise.
• Ability to answer users' inquiries regarding computer software and hardware operation to resolve problems    
• Must possess basic computer troubleshooting skills  
• Must be pleasant and effective in answering telephone and forwarding calls to various staff members   
• Ability to assist students with laptop setup and minor problems that relate directly to their success as a student.
• Must communicate with patrons, Library staff, and all constituents effectively and professionally at all times 

Scheduled Weekly Hours: 

Benefits: Barry University offers a comprehensive benefits package to full-time employees that includes health, dental, vision, life insurance, retirement, tuition assistance, paid time off and work/life balance initiatives such as wellness programs, spirituality in the workplace, and training and development.

Barry University is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.