Senior Video Network Specialist

Job Title

Senior Video Network Specialist

Agency

Texas A&M University

Department

Instructional Media Services

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment for all visitors, students, faculty, and staff by promoting a culture that embraces inclusion, diversity, equity, and accountability.  Diverse perspectives, talents, and identities are vital to accomplishing our mission and living our core values .

Who we are

Technology Services provides reliable and accessible IT services to elevate and enhance Texas A&M University. We provide IT leadership to the campus community while enabling the research, education and service mission of Texas A&M. With trusted services and innovative solutions, we are changing the technology landscape on campus. This position will focus on delivering exemplary service to Health Science Center faculty, staff, students, clinicians and researchers.  To learn more about IT at Texas A&M University visit us at: https://it.tamu.edu/

What we want

The Senior Video Network Specialist, under general supervision, provides technical leadership for video conferencing, databases, and computer support and will ensure that AV systems are connecting on the College Station end (eliminating all user error that might occur) in each classroom. The selected candidate will subscribe to and support our commitment to Inclusion, Diversity, Equity and Accountability as stated above. If the description sounds interesting to you, we invite you to apply to be considered for this opportunity.

What you need to know

Salary: Compensation will be commensurate to selected hire’s experience.

Cover Letter/Resume’: A cover letter and resume’ are strongly recommended.

COVID-19 information:  Texas A&M University monitors local, state and federally mandated health guidelines to keep students, employees, prospective employees, and visitors as safe as possible. For the latest information regarding Texas A&M’s COVID-19 response, please visit the University’s COVID-19 website . For COVID-19 employment-related information, please visit the Division of Human Resources and Organizational Effectiveness’ COVID-19 website .

Required Education and Experience:

• Bachelor’s degree in applicable field or equivalent combination of education and experience.
• Three years of related experience with video teleconference systems.

Required Knowledge, Skills, and Abilities:

• Knowledge of word processing, spreadsheet, and database applications with strong interpersonal skills. 
• Ability to multitask and work cooperatively with others.
• Ability to design, supervise, construct, and operate interactive network systems utilizing T1 lines and satellite uplinks.
• Ability to program in several languages and administer several different operating systems.
• Ability to work in a collaborative team environment and work cooperatively with a diverse range of people.  
• Ability to diagnose, troubleshoot and maintain presentation equipment as well as video conferencing systems across multiple classrooms and campuses.

Preferred Experience:

• Three years of experience with Crestron, AMX, etc. control systems; video conferencing bridges (cisco, telepresence servers); Medisite experience (video conferencing recorder); Mac and Windows video applications & computer equipment.
• Experience troubleshooting and repair of audio video equipment and computer equipment.
• Experience with codec bridges.
• Experience with Tangberg systems.
• Audio Visual (AV) experience.
• Experience working with Faculty in Higher Education.

Responsibilities:

• Video Conferencing Management - Administers and maintains video teleconference equipment and network, which includes working with departmental wireless area network (WAN) groups to establish efficient and secure connections from EBS to video teleconference end users. Coordinates with EBS operations to ensure proper training and operation techniques. Determines equipment and operation practices and recommends changes and/or new equipment to meet objectives.

• Computer Management - Installs, programs, and maintains departmental servers, including web, mail, streaming media, database, video conference automation, and scheduling servers. Writes scripts and programs for automated machine control and remote location operations.

• Network Management - Administers departmental local area network (LAN) services and equipment. Maintains departmental network services. Assigns internet protocol (IP) addresses to users and administers the dynamic host configuration protocol (DHCP) servers for HSC.

• Desktop Support - Administers departmental desktop and portable personal computers. Maintains anti-virus and anti-spam filters. Identifies equipment for required upgrades. Provides mail network access and passwords for new users. Coordinates repair of personal computers.

• Training/Documentation - Provides and assists with end user training and performs other duties as assigned.

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.