Senior Technology Change Manager

Loyola University, United States

Updated: 3 months ago
Location: Chicago, ILLINOIS
Deadline: ;

Posting Details
Posting Details


Position Title Senior Technology Change Manager
Job Category Administrator
Office/Department Project Management Office
Work Environment Remote
Location Remote
Staff Job Type
If Temporary or Visiting, Estimated End Date:
Position Summary and Duties
The senior technology change manager will lead change management activities across the technology project portfolio in coordination with project managers. Responsibilities include:
  • Develop and implement change management strategies to ensure the successful adoption of technology and processes.
  • Support communication efforts and analyze change impact.
  • Assess training needs and research, design, develop, and deliver technical training programs to university constituents on the use of technology products and solutions.


Essential duties:
  • Lead change management activities for technology changes with varying levels of impact and complexity across the university. Work with project managers to analyze and understand change impact of projects and other initiatives. Analyze current and desired future state. Define scope/scale of change. Identify key stakeholders, assess change readiness and impact, create change strategies to ensure successful adoption. Develop comprehensive engagement plans that strategically align communication and training, for change management activities across the university.
  • Manage training efforts. Complete needs assessments based on implementation of new programs. Document training needs for various projects and initiatives. Determine training approach; curate existing training materials provided by vendors or create custom training materials as needed. Develop well written content, efficiently communicate material to the end user, and effectively manage time allocated for training. Produce training schedules, agendas, and course content according to project objectives. Schedule and manage training delivery. Train various levels of management and staff. Collect feedback to assess training effectiveness and revise.
  • Support PMO and Technology Services communication efforts. Collaborate with project managers on development of communications plans across all projects. Design and develop communications for a variety of channels including email, newsletters, websites, meetings, etc. Engage stakeholders to understand needs, concerns, expectations and solicit feedback.
  • Lead planning and/or implementation of projects. Plan, organize, and manage projects for successful delivery of objectives, on time and within budget. Facilitate the definition of project missions, goals, tasks, and resource requirements. Initiate, engage, and motivate cross-functional teams to deliver results. Acts as a liaison across all areas to ensure effective and efficient goals, scope, progress, and completion of projects. Participate in the design and/or testing phases. Resolve or assist in the resolution of conflicts within and between projects or functional areas and develop methods to monitor project or area progress.
Required Qualifications
  • Bachelor’s degree in business, communications, information systems or related field required
  • 3-5 years related experience
  • Experience with and knowledge of change management principles, methodologies, tools
  • Experience with design and delivery of technology training
  • Experience successfully managing various projects
  • Outstanding grasp of information technology concepts and processes. Technical aptitude. Able to quickly learn and understand new technologies
  • Exceptional written and verbal communications skills
  • Exceptional active listening skills
  • Ability to clearly communicate messages to a variety of audiences
  • Demonstrated aptitude for effective leadership
  • Strong analytical and problem-solving skills
  • Ability to resolve conflicting situations
  • Attention to detail and personal emphasis on quality and accuracy
  • Excellent presentation skills
  • Ability to forge strong positive working relationships
  • Must be able to support the University’s goals for institutional diversity, as well as the goals and values of a Catholic, Jesuit education.
Preferred Qualifications
  • Higher education experience preferred
  • Master’s degree preferred
  • Prosci certification preferred
  • PMP preferred
  • Workday experience highly desired
Job Posting Date 11/29/2023
Priority Application Deadline Date
Job Close Date
Anticipated Start Date
University Description
Loyola University Maryland is a Jesuit, Catholic university committed to the educational and spiritual traditions of the Society of Jesus and to the ideals of liberal education and the development of the whole person. Accordingly, Loyola inspires students to learn, lead, and serve in a diverse and changing world. Loyola’s beautiful, historic Evergreen campus is located in Baltimore, and its graduate centers are in Timonium and Columbia. Loyola enrolls 4,000 undergraduate and 2,000 graduate students across the Sellinger School of Business and Management, the School of Education, and Loyola College of Arts and Sciences. Founded in 1852, Loyola is one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus.
Diversity Statement
Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values.
Special Instructions to Applicants
Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check. Note: In some cases, experience and/or education may be substituted for requirements.
Quicklink for Posting https://careers.loyola.edu/postings/7049

Similar Positions