PS Outpatient Svcs. Specialist

University of Utah, United States

Updated: 3 months ago
Location: Salt Lake City, UTAH
Job Type: FullTime

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PS Outpatient Svcs. Specialist
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Announcement
Details


Open Date 01/31/2024
Requisition Number PRN37586B
Job Title PS Outpatient Svcs. Specialist
Working Title PS Outpatient Svcs. Specialist
Job Grade UGR
FLSA Code Nonexempt
Patient Sensitive Job Code? Yes
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Day
Work Schedule Summary
VP Area U of U Health - Academics
Department 00269 - Orthopedic Surgery Operations
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $20.45
Close Date
Open Until Filled Yes
Job Summary
Join the Pediatric Orthopaedic Clinic as a Outpatient Services Specialist!
We are looking for anyone interested in getting started in a medical setting. We will train you to be successful and teach you how to utilize patient relations skills and medical record systems like iCentra and EPIC. This position will assist a clinic of specialized pediatric orthopedic providers with triaging patient phone calls, scheduling, registration, and providing excellent patient care. This position will serve at our Salt Lake and Layton locations but you may be asked to cover in Riverton and Provo as well
Responsibilities
Essential Functions

This position will provide excellent customer service to our patients in-person as well as over the phone. It will be expected that you greet patients as they arrive and leave our clinic in a friendly manner. You will also be responsible to:
  • Use iCentra and EPIC to schedule, check-in and out, and work queue’s.
  • Collect co-pays.
  • Triage patient phone calls as well as paper and electronic referrals to schedule patient into correct clinics.
  • Obtain prior authorizations for procedures.
  • Be able to triage, multitask, and complete assigned work in a timely matter with minimal oversite.
Minimum Qualifications
Required

  • One year of office experience, customer service experience, or equivalency (one year of education can be substituted for two years of related work experience).
  • Current, valid Utah driver’s license at time of hire may be required in some areas.


This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Disclaimer
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Preferences
Type Benefited Staff
Special Instructions Summary
Additional Information
To inquire about this posting, email:[email protected] or call 801-581-2300.
The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students from all backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
Online reports may be submitted at[email protected]
For more information:https://www.utah.edu/nondiscrimination/
Online reports may be submitted atoeo.utah.edu
For more information:https://www.utah.edu/nondiscrimination/
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  • * Do you have one year of office experience, customer service experience, or the equivalency?
    • Yes
    • No
  • * Do you have a valid Utah Driver's License or are you willing to obtain one upon your date of hire?
    • Yes
    • No

    • Applicant Documents
    Required Documents
  • Resume
    • Optional Documents
  • Cover Letter
  • Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission
  • Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169

    • University Human Resource Management
    250 East 200 South, Suite 125 Salt Lake City, UT 84111
    Contact us: (801) 581-2169 By Email: [email protected]

     


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