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PS Outpatient Svcs. Specialist
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Announcement
Details
Open Date | 01/31/2024 |
---|---|
Requisition Number | PRN37576B |
Job Title | PS Outpatient Svcs. Specialist |
Working Title | Medical Support Specialist |
Job Grade | UGR |
FLSA Code | Nonexempt |
Patient Sensitive Job Code? | Yes |
Standard Hours per Week | 40 |
Full Time or Part Time? | Full Time |
Shift | Day |
Work Schedule Summary | Monday through Friday, 8:00 a.m. to 4:30 p.m. |
VP Area | U of U Health - Academics |
Department | 00848 - Pediatric Administration |
Location | Campus |
City | Salt Lake City, UT |
Type of Recruitment | External Posting |
Pay Rate Range | $17.66 to $21.00 |
Close Date | |
Open Until Filled | No |
Job Summary | Job Summary This position provides exceptional care for our patients and guests by offering them professional service and creating a memorable patient experience. The working title “Medical Support Specialist (MSS)” provides customer service and support to the patients referred to the University Developmental Assessment Clinics (UDAC), facilitating the efficient delivery of patient care. The UDAC is part of the Department of Pediatrics and provides developmental assessments and diagnosis to children at risk for developmental complications. The MSS completes patient registrations, schedules patient appointments, arrives patients and is the “face” of the clinic. This position will work closely with the UDAC team to help ensure our patients receive continuity and quality service and care by providing an exceptional patient experience. This position will also advise patients on financial obligations which may include the establishment of payment plans. The University of Utah offers a comprehensive benefits package including:
Additional benefits information is available at https://benefits.utah.edu/ |
Responsibilities | Essential Functions
Problem Solving
Comments Employee must be able to meet the following requirements with or without an accommodation.
The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patient’s status and provide care as described in the department’s policies and procedures manual. |
Minimum Qualifications | • One year of office experience, customer service experience, or equivalency (one year of education can be substituted for two years of related work experience). • Current, valid Utah driver’s license at time of hire may be required in some areas. This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Disclaimer This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. |
Preferences | Department Specific Preferences
|
Type | Benefited Staff |
Special Instructions Summary | |
Additional Information | The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/ https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South. |
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- Yes
- No
- Fluent
- Advanced
- Moderate
- Intermediate
- Beginner
- None
- No experience
- Less than 6 months
- 6 months or more, but less than 1 year
- 1 year or more, but less than 3 years
- 3 years or more
- Yes
- No
Applicant Documents
Required Documents
University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: [email protected]
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