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PS Coordinator, Admin Program
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Announcement
Details
Open Date | 03/20/2024 |
---|---|
Requisition Number | PRN38016B |
Job Title | PS Coordinator, Admin Program |
Working Title | Patient Care Coordinator |
Job Grade | D |
FLSA Code | Administrative |
Patient Sensitive Job Code? | Yes |
Standard Hours per Week | 40 |
Full Time or Part Time? | Full Time |
Shift | Day |
Work Schedule Summary | Monday – Friday, hours may vary due to clinic needs. |
VP Area | U of U Health - Academics |
Department | 01478 - SOD - EDUCATION |
Location | Campus |
City | Salt Lake City, UT |
Type of Recruitment | External Posting |
Pay Rate Range | $38,272 - $48,960 |
Close Date | |
Open Until Filled | Yes |
Job Summary | The Patient Care Coordinator provides exceptional care by acting as a liaison between student dentists and patients in the coordination of their care. The core responsibilities of this role maximize efficiency through facilitating and ensuring the accuracy of the information flow between students, patients, dental staff, and other various departments. The Patient Care Coordinator will work in a fast-paced, team environment. As a member of the School of Dentistry team you are expected to form positive and productive relationships with peers, students and leadership to support the mission, vision, values, and PROMISE standards of the organization. You are expected to encourage and foster a supportive, anti-racist, equitable, and inclusive environment for our patients, students, faculty, staff, and the communities we serve. |
Responsibilities | Disclaimer This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. Essential Functions 1. Provides specialized scheduling support for two designated group practices. 2. Acts as a liaison between the student dentists and patients in the coordination of their care. 3. Oversees the continuity of patient care to enhance the patient care experience. 4. Communicates with patients in a confidential, professional manner using empathy, tact, and diplomacy. 5. Assists in patient care scheduling needs in collaboration with the student dentists. 6. Schedules and registers patients into Epic while proactively filling schedules for patient recalls and follow-up care. 7. Reviews billing requirements for patients’ treatment plans and schedules accordingly. 8. Manages patient correspondences and administrative letters via email, phone, mail, and MyChart. 9. Performs other administrative duties, as required. 10. Assists in the orientation, education, and training of dental students, residents, and staff on clinical procedures and protocols. 11. Adheres to standards set by OSHA, HIPAA, FERPA, CODA, and other standards. 12. Participates and contributes in committees and discussions regarding clinic operations, protocols, and/or quality assurance. 13. Knowledge / Skills / Abilities:
Problem Solving This position provides independent coordination and decision making for all activities of a specified program. The program outcome often impacts the University as a whole. Acts as a liaison between internal and external constituencies involved in program activities. Problems arising from these coordination efforts will be addressed by the incumbent who will refer to the manager for issues outside of program policy and procedure guidelines. Comments Work Environment and Level of Frequency typically required Nearly Continuously: Office environment. Physical Requirements and Level of Frequency that may be required Nearly Continuously: Sitting, hearing, listening, talking. Often: Repetitive hand motion (such as typing), walking. Seldom: Bending, reaching overhead. The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit. The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patient’s status and provide care as described in the department’s policies and procedures manual. |
Minimum Qualifications | Bachelor’s degree in a related field plus one year directly related experience or equivalency (one year of education can be substituted for two years of related work experience) required. Demonstrated ability to work independently, analyze and make decisions related to program content. Strong coordination and organizational skills required to prioritize conflicting deadlines. Demonstrated human relations and effective communication skills are also required. This position is patient-sensitive and must fulfill all associated requirements. We protect our patients, coworkers and community by requiring all patient-sensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. |
Preferences | |
Type | Benefited Staff |
Special Instructions Summary | |
Additional Information | The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South. |
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- Yes
- No
- No experience
- Less than 1 year
- 1 year or more, but less than 2 years
- 2 year or more, but less than 4 years
- 4 years or more
Applicant Documents
Required Documents
University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: [email protected]
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