Program Specialist

The University of New Mexico’s Project ECHO is a cutting-edge organization that was created to meet the needs of underserved communities; today we tackle the world's greatest challenges.  We ensure the right knowledge exists at the right place at the right time.  Our "all teach, all learn" approach is the infrastructure for knowledge-sharing in rural and underserved communities around the world.

Project ECHO has a unique opportunity for a Program Specialist to effectively oversee the day-to-day operations of new ECHO programs for Diabetes Health Equity along the US-Mexico border as well as to support the Diabetes/ Multiple Chronic Conditions ECHO as part of the PCORI controlled trial. This position will be part of the New Mexico Diabetes Programs/ Latin America team.

As a Program Specialists you will play an instrumental role in bringing together hundreds of medical professionals and providers to share best practices. The Program Specialist’s primary focus will be to:

·         Plan and implement new programs in coordination with Program Manager and medical director

·         Ensure that communication with participants is  completed quickly and efficiently from  the internal e-mail inbox.

·         Oversee the coordination and collection of monthly, quarterly, and final reports for each program

·         Assemble compiled data  into marketing materials in order to demonstrate the growth of the Diabetes ECHO programs

·         Act as the primary point of contact for administrative questions during  the Diabetes/PCORI ECHO program sessions.

·         Directly ensure timely and accurate collection of data and other deliverables for goals of programs, entering data into proper database system, and creation of required reports.

·         Troubleshoot problems and find solutions to ensure a successful ECHO session.

Project ECHO is unique and innovative center based within a vibrant academic community at the University of New Mexico Health Sciences Center. Our mission is to democratize implementation of best practices with a goal of helping 1 billion people lead better lives by 2025.  We are looking for mission-driven high performers who share similar values to join our team and help us achieve this goal.

Project ECHO is committed to democratizing implementation of best practices in healthcare, education and other areas where first mile professionals need support.  We do this by training universities, nonprofits, and dedicated individuals on facilitation skills and how to set up robust virtual communities of practice to be able to scale their own expertise and missions to the benefit of their local communities.  Over the past 20 years, Project ECHO and our partners have trained more than 1,000 partners who make up our global network of Universities, ministries of health, and NGOs around the world. Examples of programs we and others run include infectious disease control (Hepatitis C, HIV), mental health and addiction treatment, literacy, math, climate mitigation and many more.  

Project ECHO is funded in part by philanthropic grants and gifts from organizations such as the GE Foundation, the Helmsley Charitable Trust, the Bristol Myers Squibb Foundation, the Merck Foundation, Robert Wood Johnson Foundation and the US Government.  Additionally, for programming benefitting New Mexico we receive support from the NM Legislature, the New Mexico Human Services Department and the New Mexico Department of Health.

Project ECHO prides itself on being a values-based organization and inclusive place to work.  Our seven values include: Service to the Underserved, Democratization of Knowledge, Mutual Trust and Respect, Teamwork, Excellence and Accountability, Innovation and Learning and Joy of Work.  We strive to find individuals who can embrace and exemplify these values.  In addition, Project ECHO was named one of Albuquerque’s Top Three Best Places to Work in 2023. This award recognizes organizations of all sizes with exceptional climates, team atmospheres, benefits, and employee engagement. For more information and a brief overview of benefits available please visit Project ECHO Newsroom .

We work with partners all over the world and work hours outside of normal business hours may be required. We are fortunate to have access to advanced technology, which will require some teleworking.

See the Position Description for additional information.

• Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement.
• If located at the UNM Children's Campus, successful candidate must pass a comprehensive post-offer, pre-employment criminal and New Mexico Children, Youth and Families Department (CYFD) fingerprint background check, and a continued successful status will be verified by periodic future background checks.

High school diploma or GED; at least 6 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

·         Bachelor’s Degree in related field

·         Fluency in Spanish (Spanish verbal and written communication preferred, but not required)

·         Experience working with multicultural organizations

·         High quality organizational skills

·         The ability to work well under deadlines and to multitask

·         The ability to build relationships and coalitions within the community

·         Excellent verbal and written communication skills in English

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html . Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.