Population Health Assistant

Details

Posted: 12-Jan-24

Location: Boston, Massachusetts

Salary: Open

Categories:

Academic/Faculty

Internal Number: 73363BR

Job Summary
The Population Health Assistant shall be responsible for:

• Making outreach to patients, scheduling appointments, and engaging with clinical staff to ensure appropriate care is provided for our high risk behavioral health patients
• Providing administrative support for assigned project teams, including development of educational tools and training materials for quality improvement projects and data management related to assigned behavioral health patients
• Preparing monthly or quarterly reports on behavioral health population activities, progress, status, or other special reports, as assigned, to present to the clinical team.
• Drafting written communication and promotional literature as part of the behavioral health management outreach efforts.
• Interacting with and maintaining liaison with staff, faculty, and outside/community agencies in facilitating program objectives.
• Providing administrative support for assigned project teams, including development of educational tools and training materials for quality improvement projects and data management related to assigned population.
• Providing full project coordination, including scheduling patients, meetings, agenda setting, note taking, and action item completion tracking
• Provides direct administrative support in obtaining documentation and other materials for patient care.
• Initiates internal communication regarding discharge and follow-up status of high-risk patients discharging from other hospitals/other BCH departments.
• Collaborates with Primary Care QI team to work on quality improvement initiatives

To qualify, you must have:

• High School Diploma/GED. Bachelor's degree may substitute for one year of experience
• 1 year experience in customer service or clinical research assistant work.
• Strong verbal and written communication skills and active listening skills. Communicates clearly and appropriately.
• Basic computer navigation and keyboarding skills, including ability to multi-task and navigate between multiple systems.
• Basic skill in collecting and analyzing data.
• Strong and accurate data entry.
• Ability to work with confidential information in a professional manner.
• Basic knowledge of Microsoft Office Suite.

Boston Children's Hospital offers competitive compensation and unmatched benefits including flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

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About Boston Children's Hospital
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.
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