Parking Officer I

Details

Posted: 01-Feb-24

Location: Pomona, California

Type: Full-time

Salary: Open

Categories:

Human Resources
Staff/Administrative

Internal Number: 4979957

Parking Officer I
Job No: 535521
Work Type: Staff
Location: Pomona
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, Full Time, Safety
Type of Appointment: Full-Time, Probationary
Job Classification: Parking Officer I
Anticipated Hiring Range: $3,338 - $3,572 per month
Work Hours: Monday - Friday, 8am - 5pm, unless otherwise notified. May include some nights and weekends.
Recruitment Closing Date: February 13, 2024
Other: Two (2) open positions available!
THE DEPARTMENT:
Parking and Transportation Services (PTS) is responsible for complying with a wide variety of campus, local and state rules, regulations and laws regarding traffic and parking enforcement. Enforcement is needed to ensure that available parking and vehicle access is available and/or kept under control. PTS regulates different campus areas (i.e. parking lots, parking structures, carpool, etc.) helping to keep parking available for permit holders. PTS is dedicated to providing safe, convenient, accessible and attractive parking facilities for students, faculty, staff and visitors of the University. PTS also provides a comprehensive internal transportation system on campus and external links to public transit. The Department provides traffic control and parking enforcement, safety escort and assistance programs, and has a Rideshare office that promotes transportation alternatives including carpooling, bicycling and public transportation in support of the President's Climate Commitment.
DUTIES AND RESPONSIBILITIES:
Enforcement:
Enforce parking regulations, patrol on foot and by state vehicle to inspect and enforce parking regulations. Inspect valid permits, or lack thereof, on each vehicle. Ensure vehicles possess and display proper parking permits and/or otherwise are legally parked; issue citations or warnings to unauthorized or illegally parked vehicles, including disabled placard monitoring for compliance/confiscation in accordance with the California Vehicle Code. Observe automobiles, motorcycles, commercial vehicles, and other vehicles for compliance with campus parking regulations. Enforce campus regulations, local regulations, ordinances, and state vehicle code.
Chalk or mark time zone areas for proper enforcement, identify vehicles for tow or boot that have accrued five or more outstanding citations. Issue citations for vehicles subject to towing; arrange for towing of abandoned vehicles, fill out CHP 180 tow form and perform a thorough inspection of vehicle, vehicle with expired licenses, or illegally parked vehicles; Issue citations for improper use of specially designated lots or timed zones, improper parking such as parking in crosswalks or on sidewalks, expired registration, improperly licensed vehicles, improperly parked motorcycles, parking in preferential areas without the proper permit, and related violations.
Complete all citations/warnings and related reports; include the following information, but not limited to: date, time, location of offense, code sections violated, vehicle license plate number and/or vehicle identification number, photos of license plate, vehicle parked in the parking stall showing sign or curb, lot identification, and permit or no permit. Leave additional comment/description, where appropriate. Complete declarations of citation circumstances to assist in prosecution of parking violations when necessary.
Community Service:
Perform battery jumps, safety escorts, vehicle unlock services, money runs, visitor booth support, emergency assists as dispatched or requested by the Department. Raise gate arms and replace broken gate arms. Report faded paint on curbs, vandalized signs, and other obstacles that may impede parking enforcement or hinder the public from understanding and obeying the law.
Operate computer equipment, handheld citation machine, and communicates with a two-way radio in a responsible, courteous and professional manner. Contact Dispatch to access the California Law Enforcement Telecommunication System (CLETS) to determine vehicle and operator identity/status.
Direct vehicular and pedestrian traffic on campus as needed (emergencies, special events or accidents). Monitor the campus during the first weeks of semester, communicate via radio to Dispatch parking lot statuses, and close down parking lots as directed.
Act as campus ambassador by answering a wide variety of questions from the public regarding parking and related traffic laws, location of classrooms/buildings, campus landmarks, area parks and facilities, and other points of interest. Educate and inform the public, and encourage compliance with parking regulations. Interact with the public with professionalism, courtesy and respect. Use tack and diplomacy when dealing with hostile and irate parking violators; respond to complaints in a professional manner.
Remain alert to unusual events/persons in the parking lots and report suspicious activity. Participate in Police Department outreach events to interact with campus community members.
Administrative and Support Duties:
Check operational condition of enforcement vehicles and perform routine operator maintenance such as filling gas tank, checking and adding oil, inflating tires, washing vehicle, etc. Report malfunctioning vehicles and takes them to the Facilities Service Yard for service and repair, as directed.
Maintain accurate count of parking space inventory. Assist with upkeep of Code Blue Emergency Phones, regulatory signage, and road way condition.
Assist in the collection of pay station revenue across campus. Perform minor maintenance such as clearing coin, bill and paper jams, and restocks paper rolls. Provide updates to pay station specialist and parking leads regarding pay station communication and issues. Perform other pay station support duties as directed.
QUALIFICATIONS:

• High school diploma or equivalent
• Three (3) to six (6) months related experience
• LiveScan finger-print clearance
• Working knowledge of applicable procedures and regulations related to parking and traffic control.
• Thorough knowledge of campus layout and parking facilities.
• Ability to act and resolve parking and traffic problems.
• Working knowledge of parking-related equipment.
• Ability to write standard parking incident reports in a clear and concise manner.
• Working knowledge of applicable radio systems.
• Ability to observe and recall details and incidents, as well as detect and respond appropriately to potentially hazardous situations.
• Ability to effectively interact with a wide range of individuals including the campus community and the general public.
• Ability to appropriately handle parking monies received.
• Ability to handle sensitive situations with tact and confidentiality.

PREFERRED EXPERIENCE:

• Ability to learn and apply the basic functional repair functions involved with servicing the parking pay station machines.
• Knowledge of and/or the ability to learn how to use applicable parking related equipment and automated systems. Ability to communicate with the general public in a professional manner.

Out of State Work
The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ .
Background Check
Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ .
CSU Classification Salary Range
This position is part of the California State University Employees Union (CSUEU) bargaining unit - 7. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $3,338 and maximum $4,816 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position.
Employment Eligibility Verification
Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .
Child Abuse/Neglect Reporting Act (CANRA)
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ .
Security & Fire Safety
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona's Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf .
Pay Transparency Nondiscrimination
As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster .
Reasonable Accommodation
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at [email protected] . For more information, go to Employment Notices .
Equal Employment Opportunity
Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement .
Other Notices
For other important employment notices, we invite you to visit Cal Poly Pomona's Employment Notices web page.
Advertised: January 30, 2024 (9:00 AM) Pacific Daylight Time
Applications close: February 13, 2024 (11:55 PM)
To apply, visit https://careers.pageuppeople.com/873/po/en-us/job/535521/parking-officer-i
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Cal Poly Pomona consistently ranks among the best universities in the country when it comes to quality education, affordability and career prospects for graduates. As an inclusive polytechnic university, we cultivate success through experiential learning, discovery and innovation. U.S News noted Cal Poly Pomona was eighth most diverse among regional universities in the West and tenth most diverse in the nation. Nowhere else can students ride an Arabian horse, practice on a Steinway piano, bring a new product to market, and build a liquid-fueled rocket.
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