Marketing Coordinator

Department
 

Provost Globus Sales & Marketing

About the Department
 

Globus (www.globus.org) is a sustainable, non-profit business within The University of Chicago delivering solutions to the research community worldwide. Globus develops and provides critical services that support scientific research for governmental, academic, and commercial organizations in a wide range of disciplines including life sciences, physics, and astronomy. We develop and operate commercial-quality, cloud-based software application and platform services used by 10s of thousands of researchers to manage their large–and growing–data management challenges. We have offices located at 401 North Michigan Avenue in the heart of downtown Chicago and remote employees who work-from-home. Globus, together with Globus Labs, a research group within the University of Chicago, and part of the Data Science and Learning Division at Argonne National Labs, develop and deploy cutting edge technologies to solve new challenges facing the scientific community and enable break-through scientific discoveries.

Job Summary
 

Reporting to the Globus marketing and communications manager, the focus of this position is to support the marketing, sales and customer management processes so that Globus Customer Team members are successful in their day-to-day activities. As a critical member of the Customer Team the Marketing Coordinator will plan and execute activities in support of driving awareness, converting users to paying subscribers, and retaining existing customers.
We are a small team that constantly juggles multiple priorities; your objective will be to assist the team throughout the customer journey. The role involves a broad range of tasks, such as managing events, assisting with development of campaign materials, and expanding our social media presence, as well as stewardship of various support systems to ensure the team is always operating with current and accurate data. The ideal candidate is an energetic individual seeking a dynamic environment with opportunities to broaden their experience and knowledge, while applying proven marketing techniques. This role is perfect for you if you have some experience in marketing, sales or other customer facing functions, and have strong process management skills.

Responsibilities

• Manages the end-to-end process to ensure a successful experience for customer team members exhibiting and presenting at industry conferences and other events. 

• Coordinates with multiple parties to generate and inventory marketing materials, handle event logistics, and support post-event communications and outreach.

• Collaborates with Customer Team members to develop ideas and create/organize content in support of marketing and sales activities. 

• Develops and maintains prospect lists for marketing campaigns.

• Builds and maintains a media library for use in marketing campaigns.

• Builds and maintains an internal library of presentations and templates, and publishes presentation content on external channels.

• Assists with the design and execution of email campaigns.

• Assists with social media communications to grow awareness of Globus and amplify partner and community activities.

• Coordinates development and distribution of monthly newsletters.

• Uses systems to track inbound sales leads, campaign effectiveness metrics, event registrations, website metrics, social media statistics, and other data required to maximize effectiveness of all customer team initiatives.

• Develops marketing communications, advertising, or publicity materials with a moderate level of guidance from others. Develops, plans, and coordinates the development and production of marketing and publicity materials and campaigns, ensuring deadlines and budgets are met.

• Performs one or more of the following marketing functions: marketing communications /advertising; Web blogs or digital marketing; market research; development or review and update of the marketing infrastructure and management of external sales agency relationships.

• Performs other related work as needed.

Minimum Qualifications
 

Education:

Minimum requirements include a college or university degree in related field.

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Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

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Certifications:

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Preferred Qualifications

Experience:

• Experience planning and executing conferences, trade shows and other marketing events.

• Knowledge of digital marketing processes and tools.

• Knowledge of market research processes and tools.

• Knowledge of media relations and the press release distribution process.

Technical Skills or Knowledge:

• Strong knowledge of Microsoft Office tools, particularly Microsoft PowerPoint.

• Experience with automated communications platforms; Mailchimp strongly preferred.

• Experience with social media platforms such as LinkedIn and Twitter/X.

• Working knowledge of Google Documents, Sheets and Slides.

• Familiarity with Adobe Design Suite strongly preferred.

Preferred Competencies

• Excellent verbal and written communication skills.

• Excellent organizational skills and constant attention to detail.

• Effectively prioritize, triage, and manage competing priorities and deadlines.

• Ability to manage multiple projects simultaneously and meet tight deadlines.

• Work in a collaborative team environment.

• Ability to work both independently and as a team member.

• Receptive to feedback, willing to learn and embrace continuous improvement.

• Ability to work discreetly with sensitive and confidential data.

Working Conditions

• This job requires occasional evening or weekend hours.

• Position available for hybrid work with in-person meetings required, Chicago area candidate preferred.

• Occasional travel to conferences and other events may be required.

Application Documents

• Resume (required)

• Cover Letter (preferred)

When applying, the document(s) MUST  be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family
 

Communications

Role Impact
 

Individual Contributor

FLSA Status
 

Exempt

Pay Frequency
 

Monthly

Scheduled Weekly Hours
 

37.5

Benefits Eligible
 

Yes

Drug Test Required
 

No

Health Screen Required
 

No

Motor Vehicle Record Inquiry Required
 

No

Posting Statement
 

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, national or ethnic origin, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

We seek a diverse pool of applicants who wish to join an academic community that places the highest value on rigorous inquiry and encourages a diversity of perspectives, experiences, groups of individuals, and ideas to inform and stimulate intellectual challenge, engagement, and exchange.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

 

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu . Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.