Library Specialist I

Job Title

Library Specialist I

Agency

Texas A&M University

Department

Libraries

Proposed Minimum Salary

$11.21 hourly

Job Location

College Station, Texas

Job Type

Staff

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment for all visitors, students, faculty, and staff by promoting a culture that embraces inclusion, diversity, equity, and accountability.  Diverse perspectives, talents, and identities are vital to accomplishing our mission and living our core values .

Who we are

The Libraries are the indispensable hub of discovery, learning and creativity for all colleges and academic departments at Texas A&M. We offer diverse collections and services designed to enable and support the University’s missions of teaching, research, and student success. Learn more about our five libraries at https://library.tamu.edu.

What we want

The Library Specialist I, under supervision, is responsible for providing general front desk service and assisting patrons at both the Annex and Evans Library Service Desks on Sunday through Thursday afternoon and evening hours. Acts as contact point to assist with library user environmental issues, responds and takes appropriate action when security and/or fire alarms are set off or other building crises occur. The selected candidate will subscribe to and support our commitment to Inclusion, Diversity, Equity and Accountability as stated above. If the description sounds interesting to you, we invite you to apply to be considered for this opportunity.

What you need to know

Position Details: Hours for this position are Sunday through Thursday 3:30pm – Midnight with 30-minute lunch. Must be able to adjust schedule on an occasional basis to help cover during extended hours or in the event of an emergency. Must be able to work early evenings or days during periods between academic semesters.

Special Note: A cover letter and resume are strongly recommended. You may upload them on the application under the CV/Resume section.

COVID-19 information:  Texas A&M University monitors local, state and federally mandated health guidelines to keep students, employees, prospective employees, and visitors as safe as possible. For the latest information regarding Texas A&M’s COVID-19 response, please visit the University’s COVID-19 website . For COVID-19 employment-related information, please visit the Division of Human Resources and Organizational Effectiveness’ COVID-19 website .

Required Education and Experience:

• High School Diploma or any equivalent combination of education and experience

• One year of library experience

Required Knowledge, Skills, and Abilities:

• Ability to multi-task and work cooperatively with others

• Good interpersonal skills

• Excellent communication and customer service skills

• Excellent organizational skills and attention to detail

• Knowledge of word processing spreadsheet applications

• Knowledge of email and internet search engines 

• Basic keyboarding skills

Other Requirements or Factors:

• Hours for this position are Sunday through Thursday 3:30pm – Midnight with 30-minute lunch

• Must be able to adjust schedule on an occasional basis to help cover during extended hours or in the event of an emergency

• Must be able to work early evenings or days during periods between academic semesters

 

Responsibilities:

• Desk Operations - Provides general front desk service coverage for both the Annex and Evans Library Service Desks during assigned hours. Provides basic assistance in accessing resources. Uses library computer system to charge/discharge materials to users. Demonstrates basic conflict resolution skills with users. Interprets and explains library guidelines. Provides effective referrals to unit supervisors or other library service desks as appropriate. Explains availability of library resources. Uses the public online catalog to direct users to materials in the collection. Directs users to services available on the library web site. Assists student workers in confrontational or hostile situations. May open Evans or Annex on weekends.

• Support of User Environment - Monitors the public environment and responds to disruptions. Reports and follows through on library facility, photocopying and technology operations issues. Opens and checks public areas for access by users. Follows up on any outstanding facility issues related to access to public study spaces from the previous evening. Performs study area sweeps for compliance with food/drink/noise guidelines. Serves as contact point for reporting and follow up with appropriate authorities (facilities, UPD, etc.) on environmental problems during early morning or daytime hours. Periodically reviews status of group study rooms/chalk boards/bulletin boards and computers in order to support an inclusive and welcoming environment. Works with unit head, manager and desk supervisor on issues involving facilities and service desk.  

• Assists Library Users - Conducts information interviews with library patrons and assists them in understanding the library systems. Gives directional assistance in accessing needed resources. Assists users in the collection areas and remote computer pods during building environmental sweeps.

• Emergency Response - Responds and takes appropriate action when security and/or fire alarms are set off or other building crises occur, facilitates safe evacuation, implements administrative Call Tree, and performs post event department checks, as appropriate.

• Team Collaboration - Collaborates with other support staff. Provides best service possible to library users through participatory decision-making and implementation of operations and guidelines. Supports quality of work life initiatives and attends library and unit meetings and trainings as needed. Performs other duties as assigned.

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.