Leave Intake Coordinator

Who We Are:

System Administration, which also houses the Office of the President, is located in the uptown neighborhood of Denver with a few smaller offices located on the campuses.  Many of our departments support the educational and research missions of the four University of Colorado campuses, but System Administration is not considered a campus. We provide diverse opportunities for professional development, innovation, and collaboration with talented staff and faculty.  Learn more about CU System Administration . 

Position Summary:

The Leave Intake Coordinator position sits on the leave team within Employee Services. This position will advise on federal, state, and university leave benefits including the Family and Medical Leave Act (FMLA), Parental Leave, Short Term Disability, and Family and Medical Leave Insurance Act (FAMLI) for the University of Colorado. This position will understand and gain knowledge related to FMLA, FAMLI and related leave processes and communicating these processes with employees, supervisors, and campus partners in a manner that is clear and easy to understand for someone who may not be familiar with regulatory terms.

The Leave Intake Coordinator will assist employees with FAMLI, FMLA and Parental Leave applications, as well as receiving and filing medical certifications and fitness to return forms.. This position will assist the Leave Team in continuing to improve and build upon the centralized program to maintain compliance with state and federal regulations.

A successful incumbent in this role must have the ability to pay close attention to detail and work through nuanced processes that change based on employee populations and leave scenarios. This position will work in a collaborative environment and must be able to bounce ideas off other team members. This position will collaborate with other teams including the payroll team, technical administrators, and campus HR partners. 

This position reports to the Leave Program Intake Manager and is exempt   from the State of Colorado Classification system.

Where You Will Work:

This role is eligible to work remotely within the United States.

Diversity and Equity:

The University of Colorado System Administration Office is committed to recruiting and supporting a diverse workforce. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans.

Duties & Responsibilities:

Duties and responsibilities of the position include, but are not limited to:

• Intake and processing of the Family and Medical Leave Act, Family and Medical Leave Insurance Act and Parental Leave documents:
  • Communicate with employees during their initial leave request and  provide necessary follow up documents and communications.
  • Collaborate with the payroll team to ensure leaves are accurately tracked, paid, and reported in the HCM payroll system.
  • Answer common employee questions and provide customer service support to employees reaching out to the Leave Team.
  • Collaborate with Leave Case Managers to enter applications into case management software and make administrative changes to active cases as needed.
  • Guide and instruct employees through the Parental Leave application process and ensure employees clearly understand all related benefits and entitlements.

• Leave Program Communications
  • The Leave Intake Coordinator will assist in educating employees on FMLA, FAMLI and other related leave regulations. Type and content of trainings will include:
    • Individual advising for employees, supervisors, HR Liaisons.
  • Maintain compliance and remain up to date with FMLA and FAMLI regulations and university policy changes and partner with the Leave Program Manager to educate campus on these changes.

•   Other Duties as Assigned
  • Research policies, practices, procedures, and case law related to FMLA, FAMLI and other types of leave.
  • Collaborate with all University of Colorado campuses regarding leave management standard methodologies.
  • Collaborate with the campus HR teams to address complex cases that intersect with performance management or other Employee Relations topics and initiatives.

What We Offer:

Salary: The anticipated hiring range has been established at $50,000-$54,000.

CU System Administration takes into consideration a combination of the selected candidate’s education, training and experience as it relates to the position, as well as the position’s scope and complexity, internal pay equity and external market value when determining a salary level for potential new employees.

Benefits: With our unparalleled range of benefits, including top-notch healthcare, comprehensive wellness programs, enriching professional development, and a dynamic work-life balance, we ensure your holistic growth and happiness.

• No-cost or low-cost medical & dental plan options, some inclusive of IVF assistance.
• Disability, Life, Vision Insurance options.
• Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay, a 401k or 403b plan and a 457 deferred compensation plan.
• Pre-tax savings plans, such as Health care and Dependent care flexible spending accounts.
• Embrace a healthy work-life balance with ample sick and vacation leave, along with at least 12 paid holidays. This includes a dedicated week off for winter break.
• 4 weeks of parental leave to adjust to the joys of parenthood.
• Tuition Benefit of 9 waived credits for eligible courses on any CU campus per academic year for employees, as well as options for your dependents.
• Free RTD EcoPass and Free Onsite Parking at our 1800 Grant Street Office.
• Many additional perks & programs with the CU Advantage .

Additional taxable fringe benefits may be available. 

For more information on benefits programs, please review our Comprehensive Benefits Guide . 

Access our Total Compensation Calculator to see what your total rewards could be at CU.  (This position is a University Staff position)

Qualifications:

Minimum Qualifications:

Please ensure your resume includes any and all relevant experience to be accurately assessed against these qualifications.  You must meet all minimum requirements listed at the time of application to be considered for this role.

• Bachelor’s degree from an accredited institution of higher education, or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)
• One (1) year of experience in an HR support, benefit, leave related environment, administrative support, and/or customer service support, or similar role. 

Preferred Qualifications:

• Two (2) years of experience in an HR support, benefit, leave related environment, administrative support, and/or customer service support, or similar role. 
• Experience with HCM and MyLeave
• Experience working in Higher Education.

Knowledge, Skills, and Abilities:

• Ability to work in a team environment and delegate appropriately.
• Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common  goal.
• Oral, written, and listening communication skills , including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly.
• Organizational skills, including the ability to meet goals and deadlines, manage appointments, create schedules, coordinate, and facilitate meetings, and make decisions.
• Ability to balance multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness.
• Strong competencies; written and verbal communication, presentation skills, research and analytical skills, initiative and creativity, leadership.
• Ability to work within a diverse team and actively seek out opportunities to promote and cultivate diversity across the organization.
• Knowledge of the Family and Medical Leave Act (FMLA) regulation.
• Knowledge of the Colorado Family and Medical Leave Insurance Act (FAMLI) or other state family leave requirements.

How to Apply:

For full consideration, please attach the following as separate documents to your application:

1.      A cover letter identifying the job specific minimum qualifications you possess

2.      A resume including any and all relevant experience to be accurately assessed against the qualifications listed in the posting.

Please ensure you check the “Job Specific Attachments” box next to each document on the “Required Documents” page of the application for the appropriate documents to be attached. 

When to Apply:

For full consideration completed applications must be submitted by April 12th.  Reference checking is a standard step in our hiring process. You may be asked to provide contact information, including email addresses, for up to five references as part of the search process for this position. *Please note: All application materials must be submitted through CU Careers; emailed materials will not be considered.*

Sponsorship Statement:

We are unable to sponsor applicants for work visas for this position.

Background Check Statement:

The University of Colorado is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history. The Immigration Reform and Control Act requires that a verification of employment eligibility be documented for all new employees by the end of the third day of work. The University of Colorado is committed to diversity and equality in education and employment.

ADA Statement:

We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting.  Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: [email protected] .