IT Support Associate (Network VoIP Administrator) - Technology Solutions (Job ID #147628)

Minimum Acceptable Qualifications Required:

• High School Diploma or GED equivalent
• Minimum 1 years of professional IT experience within Infrastructure & Networking Engineering which includes demonstrated experience in planning, building/implementation of communication Networks (LAN/WAN/VPN) that support high performance voice, data, video and wireless network services

Preferred Qualifications:

• Demonstrated experience supporting Unified Communications within an enterprise environment.
• Technical knowledge of network systems, hardware, and servers. 
• Excellent written and verbal communication skills.
• Able to develop documentation to improve transparency between teams.
• Ability to take complex networking concepts and effectively communicate to all levels of staff at the University. 
• Experience using network concepts, technologies, and infrastructure in an enterprise sized project.

To Apply: For fullest consideration, please complete an online application by clicking the Apply for Position button below.

Please upload all valid certifications and transcripts within the document section of your online application.

If a degree or college coursework is required, you must provide official transcripts.

Transcripts/Licenses/Certifications MUST be uploaded electronically to your online application through the "Documents" page on the Civil Service Employment Application (page 4). Be sure to select the appropriate document type before uploading the document.

If your educational institution provides electronic transcripts, please have them sent to [email protected].

All civil service positions require an exam.  The exam for this position is a Credentials Assessment.  You will not be required to report in person for this exam.

Credential Assessment Exam Scoring Information :

You will not be required to report in person for this exam. The updated online application and all uploaded, relevant documents, such as a resume and/or college transcript will be used in the calculation of the exam score. These documents should be uploaded prior to the position close date. 

When completing your online application, please be sure to provide detailed information about your job knowledge and specific duties and responsibilities, as your qualifications for any Civil Service position will be primarily determined based on what is contained in the application. Dates of employment and if employed on a full or part time basis (including number of hours per week) must be indicated for each position held. Additional consideration will be given to supporting documentation i.e. resume, transcripts, licenses, and certifications so please be sure to attach all applicable documents.

If an application and all applicable forms, transcripts, and supporting documents are not submitted by the close date, the applicant/employee will not be considered for this position and will be denied. 

For fullest consideration, the above mentioned requirements must be submitted no later than Monday 08/16/2021.

We appreciate your interest in employment at the University of Illinois at Chicago. 

The University of Illinois is an Affirmative Action/Equal Opportunity Employer.  

This position requires Illinois residency within 180 days of the hire date.