IT Manager II

Job Title

IT Manager II

Agency

Texas A&M Engineering

Department

Tees Information Technology

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

The Information Technology (IT) Manager II, under direction, routinely manages large and complex IT project operations. Performs limited specialized, technical duties.

Responsibilities:

• Recruits, hires, and supervises large or multiple project teams staffed with multi-disciplined and more senior technical staff. Enforces ethical, regulatory, and performance standards. Oversees and manages personnel issues.

• Leads, motivates, develops and coaches multi-disciplined and more senior technical staff. Models ethical, regulatory, and performance standards. Champions workplace diversity and inclusiveness. Models and promotes the open sharing of information, dedication to the team’s mission, customer commitment, collaboration, and cooperation.

• Prioritizes, schedules, and directs activities of large or multiple project teams. Directs the development of project or task plans, resource estimates, and schedules. Coordinates activities with the management of other organizational units and vendors. Directs the preparation of project documentation and reports for clients and management. Oversees and coordinates the evaluation, selection, and purchase of computing resources and consulting services.

• Uses established project management protocols to lead the planning, execution and successful completion of large IT projects. Facilitates the analysis of project needs and risks and recommends solutions. Develops project or area budgets. Tracks expenditures and revenues.

• Oversees, designs, and controls the processes for supporting the delivery of large scale information technology services. Monitors and analyzes operations metrics. Implements continuous improvement methodologies to include corrective actions.

• Performs limited advanced technical duties in support of large or multiple project teams' projects and operations. Serves as technical resource for other staff members.

• Maintains, establishes, and develops new, close, and collaborative working relationships with stakeholders, customers, vendors.

• Supervises the development of standard operating procedures for large or multiple project teams. Approves and coordinates documentation provided to customers.

• Participates in training and professional development with a special emphasis on leadership development, management, industry related acumen, and project and operations management.

• Other duties as assigned.

Required Education:

• Bachelor’s degree in applicable field or equivalent combination of education and experience.

Required Experience:

• Five years of related experience in IT.

Knowledge, Skills, and Abilities:

• Knowledge of word processing and spreadsheet applications.
• Knowledge of project and operations management.
• Knowledge of team leadership skills including motivating team and group processes, team collaboration, empowering, coaching, mentoring, training, ethical integrity, championing diversity and inclusiveness, and supervising staff.
• Knowledge of strategic thinking and planning. Industry related skills to include knowledge of the IT industry and trends, knowledge of IT security regulations, and proficiency with the Information Technology Interface Library (ITIL).
• Ability to multitask and work cooperatively with others.
• Excellent written communication, analytical, interpersonal, and organizational skills.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.