International Students and Scholars Assistant

Position Title:
International Students and Scholars Assistant

Job Group:
Professional & Scientific

Required Minimum Qualifications:
High school diploma or equivalent and 3 years of related experience

Preferred Qualifications:
Bachelor's degree.
Basic knowledge of rules and regulations pertaining to international students and scholars in the U.S.
Experience working with international employees and/or students in a higher education setting. 
Familiarity with nonresident income tax procedures.
Experience with Microsoft Excel.
Experience with Workday or similar human capital management (HCM system).

Job Description:

The International Students and Scholars Office (ISSO) at Iowa State University seeks applicants for an International Students and Scholars Assistant position in its Scholar and Employment Unit. The ISSO Scholar and Employment Unit applies a broad range of specialized immigration expertise to bring international faculty, staff, postdocs, and visiting scholars to campus and support both international students and scholars throughout their time at Iowa State University. For more information about the ISSO, please visit: https://isso.dso.iastate.edu/

The successful candidate for this position will provide tax-related intake and nonresident tax assistance for international students and scholars which includes:

• Assist with Social Security Number applications and nonresident tax information.

• Monitor and update tax on scholarship data.

• Assist eligible students in enrolling for tax treaty benefits.

• Manage the annual tax treaty benefit enrollment process for eligible international students and scholars.

• Manage the process to enter newly issued Social Security Numbers into Forms I-9 for international student employees.

Duties also include tax-related systems support such as monitoring tax-related data, detecting and correcting errors, and more.

The successful candidate will also provide scholar immigration caseload support which includes:

• Monitor alerts related to nonstudent applications for immigration documents and benefits. 

• Review e-form applications for completeness and follow up to ensure receipt of all information and documents required to process the case.

• Assemble information and required documentation for H-1 petitions to be prepared by senior staff.

• Create and maintain resources for immigration-related hiring processes.

• May prepare basic H-1B "temporary worker" petitions for postdoctoral employees.

This individual will also assist with duties such as developing/launching/analyzing assessment tools for the unit, data gathering for reporting, updating the Scholar and Employment Unit website, and other duties as assigned.

Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship.

Level Guidelines
• Career-level position demonstrating proficiency and knowledge of related competencies
• Works under direct to general supervision and may receive guidance on more complex assignments
• Follows established procedures for work assignments, and completes assignments which are semi-routine and may be atypical in nature
• Applies thorough knowledge to respond to inquiries and requests
• Able to resolve most problems and issues and respond to requests without escalation
• Provides guidance to students
• May provide supervision to one to two other staff or lead a small work team

Appointment Type:
Regular

Number of Months Employed Per Year:
12 Month Work Period

Time Type:
Full time

Pay Grade:
PS805

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.
Why Choose ISU?
Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value. Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:
• Retirement benefits including defined benefit and defined contribution plans
• Generous vacation, holiday and sick time and leave plans
• Onsite childcare (Ames, Iowa)
• Life insurance and long-term disability
• Flexible Spending Accounts
• Various voluntary benefits and discounts
• Employee Assistance Program
• Wellbeing program

Original Posting Date:
February 21, 2024

Posting Close Date:
March 5, 2024

Job Requisition Number:
R14050