Instructional Design Manager

Job Title

Instructional Design Manager

Agency

Texas A&M University Health Science Center

Department

School of Nursing

Proposed Minimum Salary

$4,180.50 monthly

Job Location

Bryan, Texas

Job Type

Staff

Job Description

What we believe

Texas A&M University is committed to enriching the learning and working environment for all visitors, students, faculty, and staff by promoting a culture that embraces inclusion, diversity, equity, and accountability.  Diverse perspectives, talents and identities are vital to accomplishing our mission and living our core values .”

Who we are

As one of the fastest-growing academic health centers in the nation, the Texas A&M University Health Science Center encompasses five schools and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

The Texas A&M School of Nursing is looking for an Instructional Design Manager to serve as a member of the School of Nursing Office of Academic and Faculty Affairs. We desire an individual who subscribes to and supports our commitment as stated above. This person must be professional, enjoy working in a high-volume environment and be able to apply strong organizational skills while being flexible in their daily routine. If this is you, we invite you to apply to become a member of our team.

In accordance with the federal contractor vaccination mandate, specific facilities at Texas A&M University may be considered a covered contractor workplace with covered contractor employees. Therefore, successful applicants for this position may be subject to the federal mandate and will be required to be fully vaccinated against COVID-19 as a condition of employment unless an approved medical or religious accommodation is in place

Job Summary: The Instructional Design Manager Serves as the Academic Technology and Distance Education Manager in the School of Nursing (SON), within Texas A&M and at distant sites. Manages instructional design support to faculty and students.

Required Education:

• Bachelor’s degree

Required Experience:

• Five years of related experience in technologically-oriented training, support, and consultation, including two years of instructional design, curriculum development and/or online teaching experience.

Required Special Knowledge, Skills, and Abilities:

• Knowledge of instructional design, multimedia, and course design principles and practices
• Ability to multitask and work cooperatively with others.

Preferred Education:

• Master’s degree in Instructional Design and Technology, Curriculum and Instruction, Adult Learning and Literacy, Higher Education, or related field

Preferred Experience:

• Six or more years of related experience in technologically-oriented training, support, and consultation, including three years of instructional design, curriculum development and/or online teaching experience.
• More than two years of experience in K-12 or higher education to include compliance, accessibility, instructional design, curriculum and instruction, and faculty development
• Demonstrated experience in meeting the needs of university faculty and students from diverse backgrounds
• Experience in a supervisory role managing others
• Experience with the following: Project management, cloud-based team collaboration and management, learning technologies in K-12 and higher education settings, learning consulting, pedagogical best practices for all learners, customizing content, client and customer-service, end-user experience design
• Experience in K-12 or higher education settings across face-to-face, hybrid, and/or online delivery environments
• Experience using help ticket systems with a focus on customer support

Preferred Special Knowledge, Skills, and Abilities:

• Excellent project management skills
• Proficiency in engaging adult learners in training, workshops, and professional development focused on learning technologies
• Understanding key performance indicators of student success
• Proficiency in Canvas learning management system and associated third-party tools (Google, Zoom, Microsoft)
• Excellent customer service skills
• Demonstrated strategic thinking abilities
• Organizational and leadership skills
• Works well independently and in a team environment
• Ability to work with faculty and/or staff in a consulting and/or training capacity
• Proficiency in Canvas learning management system and associated third-party tools (Google, Zoom, Microsoft Excellent knowledge of Canvas learning management system and associated third-party tools in a contemporary digital learning environment
• Evidence of strong interpersonal skills
• Excellent verbal and written communication skills
• Knowledge of ADA compliance and accessibility standards

Job Responsibilities: 

Academic Support

• Plans and directs support for academic technology for School of Nursing . Supervises instructional design staff and student workers.
• Manages instructional design projects and project queue.
• Monitors feedback from faculty and students regarding instructional design processes and course design user satisfaction.
• Serves as departmental liaison with the Office of Academic Innovations  at Texas A&M University.
• Communicates with other university support services to coordinate support for faculty teaching online, students, and potential students to allow for a user-friendly, effective, and seamless online education experience.
• Manages academic technology assistance to faculty teaching face-to-face as needed, for the use of online teaching and learning methods.
• Manages technology and pedagogical assistance for faculty teaching distance education.
• Administers  new student orientation materials relating to technology requirements and orients new students on academic technology.
• Implements technological assistance for incoming students, in coordination with TAMU IT. 
• Responds directly to online students' concerns and takes appropriate action.
• Manage requests for Canvas Learning Management Systems (Texas A&M academic Canvas and Texas A&M continuing education Canvas) including template design, course migrations, troubleshooting, and quality assurance.
• Responds to Voluntary Product Accessibility Template (VPAT) and accessibility exception requests for the school.

Online Courses

• Manage online course quality assessment and standards in design.
• Leads School of Nursing  committee for online education in establishing online course standards and approval process.
• Works with faculty to orient and assist with the development of appropriately unified course format and packaging to provide students with a user-friendly, effective, and seamless online education experience.
• Assists faculty teaching online in obtaining and using academic technology. 
• Keeps abreast of new developments and research in education and shares new information with faculty as appropriate.

Program Support

• Collaborate with program track coordinators.
• Facilitate and strategize policies with program track coordinators on curricular, technological, and pedagogical requirements of courses.
• Communicates with program track coordinators regarding any issues and events concerning the online programs.
• Attend program track coordinator and curriculum committee meetings as needed. 

Other Support

• Coordinates with TAMU Health Division of IT on requirements for maintaining Bryan and Round Rock loaner laptop supplies including patches, updates, and checkout policies.
• Disseminate announcements and technology news as needed.
• Compile reports from various academic technology systems as needed.
• Other duties as assigned

Instructions to Applicants:  Applications received by School of Nursing must have all job application data entered and  must include the following attachments: resume, cover letter and list of references. Failure to provide all job application data and attachments could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.

In accordance with the federal contractor vaccination mandate , specific facilities at The Texas A&M System may be considered a covered contractor workplace with covered contractor employees. Therefore, successful applicants for this position may be subject to the federal mandate to be fully vaccinated against COVID-19 as a condition of employment unless an approved medical or religious accommodation is in place.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Affirmative Action/Veterans/Disability Employer committed to diversity.