Graduate Assistant, Center for Global Engagement

The Graduate Assistant for the Center for Global Engagement provides ancillary support to all main areas of recruitment; email, phone and video calls, inquiry management, event planning, and prospect student follow-up. This position is also expected to become familiar with all aspects of the undergraduate admissions process and serve as a resource to other undergraduate admissions areas as required.

Job Description

Duties and Tasks:

• Provide phone and email support to students and families.
• Interface regularly with the undergraduate admissions team in order to come up with solutions and provide excellent customer service to prospective students and their families.
• Assist with administrative functions such as email and phone outreach, events management and other related support tasks and projects.
•  Attend and participate at on-campus events.
• Giving Daily and Weekend tours
• Performs other duties as assigned by the undergraduate admissions management team.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Current enrollment as a full-time student in a Saint Leo University graduate school program is required. Graduate students in any major are eligible to apply.
• Strong customer service orientation and interest in advocating and recruiting for Saint Leo University. Excellent oral, written, and interpersonal communication skills.
• Ability to work autonomously with limited supervision
• Ability to interface effectively with area wide variety of diverse populations.
• Flexibility in work hours; some evenings and weekends may be required
• Be able to react with nimble solutions to difficult problems on short notice
• Must be student-success oriented.
• Customer service experience
• Candidates must be proficient in Microsoft Word, PowerPoint, and Excel.
• Candidates will demonstrate good communication skills (written and oral) and be detail-oriented.

EDUCATIONAL REQUIREMENTS / QUALIFICATIONS / CERTIFICATIONS:

Current enrollment as a full-time student in a Saint Leo University graduate school program is required.

Graduate students in any major are eligible to apply.

Why Work at Saint Leo?

What it’s Like to Work Here:  Ask our employees and the one word they’d use to describe working at Saint Leo University is “Community.” Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world.  Thank you for your interest in joining the Saint Leo PRIDE!

We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).

• FREE Tuition - Employee, Spouse, and Dependents*
• Tuition Exchange Opportunity - Dependent of Employees*
• Generous Paid Leave - Sick, Vacation, and Holidays
• Comprehensive Group Health Plan (Medical, Dental, and Vision)
• Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!
• 100% Employer-Funded Health Reimbursement Account
• 100% Employer-Paid Short Term Disability Insurance
• 100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
• Employer-provided life insurance
• Discounted On-Campus Dining Meal Plans
• Nationwide Pet Insurance
• Flexible Spending Accounts
• 403b Retirement Plan
• Wellness Center

*Eligibility based on meeting required service period