Front Office Admin Support - Oncology Float Pool (North Region)

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  JOB DUTIES
  

In this role, you will provide general and administrative support to the staff, physicians and patients of the Oncology Clinic. Schedule new consultations, coordinate and follow up patient appointments and cancellations. Complete demographics, referral forms, on-line transactions including appointment and procedure scheduling using the Encounter Registration system. Collect insurance cards and payments. Balance daily cash drawers. Provide backup administrative support, triage calls, Xerox, collate and file reports, sort and distribute mail. You will be required to travel to various Oncology clinics throughout our north region to provide coverage. Clinics categorized under our north region include, but are not excluded to, the following locations: Santa Clarita, Encino, Alhambra, Pasadena, Burbank, Porter Ranch, Ventura, Downtown Los Angeles, and Westlake Village. Salary range: $24.57/hr – $34.87/hr

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  JOB QUALIFICATIONS
  

Required: * Typing skills to prepare forms, manuscripts, and correspondence with speed and accuracy. * Ability to follow proper channels of policies & procedures, communication & work standards. * Skill to organize tasks to facilitate smooth work/patient flow. * Demonstrated ability to be punctual and maintain a satisfactory attendance record. * Ability to work overtime in cases of emergency. * Skill in maintaining a harmonious work atmosphere, practicing excellent customer service. * Skill in speaking clearly and using proper grammar. * Transportation/ driving required to various clinic locations as assigned by managers. Preferred: * Knowledge to schedule patient appointments and encounter patients using the Appointment Scheduling/Encounter Registration Programs. * Knowledge to schedule patients for referrals to specialists. * Knowledge of major medical insurance plans.