Financial Aid Counselor

University of Kansas, United States

Updated: 17 days ago
Location: Lawrence, KANSAS

27425BR

Financial Aid & Scholarships


Position Overview

The Office of Financial Aid and Scholarships reports to the Vice Provost for Enrollment Management which includes the following functional units: Office of Undergraduate Admissions, Office of Graduate Admissions, Financial Aid and Scholarships, Student Information Systems and the Office of the University Registrar.

The University of Kansas Lawrence Campus office of Financial Aid and Scholarships (FAS) serves students, families, and the community by providing federal, state, and institutional financial aid information and resources to assist students in achieving their educational goals.  FAS is committed to providing quality financial aid services to its constituents while maintaining accountability in the administration of public, institutional, and private financial aid funds. Services are designed to support the educational goals of the individual student and the goals of the university as they relate to retention and graduation.   

This position provides quality service to prospective and current students, requiring strong public communication and writing skills.  Financial aid staff members must possess the ability to understand, interpret, and effectively administer financial aid programs governed by the Federal Higher Education Amendments (HEOA), as well as other federal, state, institutional and private financial aid regulations and policies.

In addition to a competitive salary, KU offers great benefits to employees with up to 176 hours of paid vacation per year, 8 hours of sick leave earned every month, ten paid holidays plus one discretionary day, a retirement program, medical & dental insurance, life and disability insurance, other benefit plan options and State of Kansas discounts offered by various vendors.  KU also offers employees educational and professional development opportunities. KU is a great place to work! The University actively encourages applications from members of underrepresented groups.


Job Description

85%  Financial Education 

  • Educates prospective and current students regarding school-related financial aid including the application and awarding process, budgeting and the securing of resources to meet expenses. 
  • Manages student caseload by engaging in proactive outreach.  Outreach campaigns will encompass students with barriers to packaging and disbursement (verification, missing documents) as well as students with outstanding balances.   
  • Serve as primary point of contact for students, families, University colleagues, and other parties in appointments (in-person, phone, virtual) and via email regarding scholarship and financial aid programs and processes.
  • Conducts on-campus and off-campus financial aid and scholarship information programs, high school visitations, joint Admissions/Financial Aid & Scholarship programs, and summer orientation programs (requires some evening and weekend hours).

10% Supports Financial Aid Processes

  • Processes requests related to Need Analysis, Fee Waivers, Verification of Aid, NPY Hold Releases, Budget Adjustments and Reinstatement of Aid. Requires extreme accuracy and professional judgment.
  • Serves as a back-up for processing KUEA loans and completes other processing tasks as assigned.

5% Other Duties as Assigned

  • Active participant on the Enrollment Management committees and task forces as assigned. 
  • Assumes additional responsibilities as assigned by Associate Director

Position Requirements

  • This position will be on-site for the duration of training. At the conclusion of training, this position will primarily work on-site, but a limited hybrid work schedule may be considered upon approval of supervisor.
  • The successful candidate is expected to assist with virtual and in-person programming. Occasional travel may be required for off-site events.

    • Required Qualifications

  • Bachelor's degree by the time of appointment.
  • Effective written communication skills as evidenced by application materials.

    • Preferred Qualifications

  • Minimum one year experience in financial aid, scholarships, admissions, advising, or other area related to student support services.
  • Demonstrated strong service delivery skills.
  • Demonstrated effective oral communication skills, including conducting presentations as evidenced by application materials and interview process.
  • Computer proficiency and experience with word processing, spreadsheets, databases and presentation software.

    • Contact Information to Applicants

    Leah Nicholson
    [email protected]


    Additional Candidate Instruction

    In addition to the online application, the following documents are required to be considered for this position:

  • A cover letter addressing how required and preferred qualifications are met.
  • Resume or curriculum vitae.
  • Contact information for three professional references.

    • Incomplete applications will not be considered.


    Application review begins Monday, April 1, 2024 and will continue until a qualified pool of candidates has been identified.

    Advertised Salary Range

    $43,000


    Application Review Begins

    01-Apr-2024


    Anticipated Start Date

    13-May-2024


    Primary Campus

    University of Kansas Lawrence Campus


    Employee Class

    U-Unclassified Professional Staff


    Work Schedule

    Monday-Friday, 8am-5pm


    Job Family

    Advising,Career&StudentSrv-KUL


    Work Location Assignment

    On-Site


    Disclaimer

    The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following persons have been designated to handle inquiries regarding the nondiscrimination policies and are the Title IX coordinators for their respective campuses: Director of the Office of Civil Rights & Title IX, [email protected], Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, 785-864-6414, 711 TTY (for the Lawrence, Edwards, Parsons, Yoder, and Topeka campuses); Director, Equal Opportunity Office, Mail Stop 7004, 4330 Shawnee Mission Parkway, Fairway, KS 66205, 913-588-8011, 711 TTY (for the Wichita, Salina, and Kansas City, Kansas medical center campuses).


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