Financial Aid Coordinator I

Unleash YOUR Potential with Us

As a next-generation public research institute and Forbes-ranked top employer in Florida, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world’s most challenging problems. No matter what your role is, when you join Knight Nation, you’ll play an integral role in pushing us forward to become among the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges and multiple campuses and regional locations. That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck. We’re seeking qualified, motivated individuals who will help UCF fulfill its mission in unleashing the potential of every individual, enriching the human experience through inclusion, discovery, and innovation; and propelling broad-based prosperity for the many communities we serve. 

Student Success and Well-Being Student Financial Assistance

The Office of Student Financial Assistance (SFA) is a department within Student Success and Well Being. SFA is responsible for the administration of federal, state, institutional and private educational funding. SFA works in conjunction with other departments on campus to support student success while ensuring regulatory compliance.

The Opportunity:

The UCF Office of Student Financial Assistance seeks a Financial Aid Coordinator I to join their team. This coordinator position is responsible for the coordination, supervision and administration of the Federal Work Study program, Federal Teach Grant Program and the Florida Work Experience program. This position coordinates with the Special Graduate and concurrent nursing program coordinators to manage the students financial aid eligibility and awarding.

Responsibilities:

• Responsible for monitoring and implementation of the FWS program, TEACH Grant program, and FWEP regulations, policies, and procedures to ensure compliance.

• Acts as a liaison between University departments and organizations that have students working under the FWS program and the Office of Student Financial Assistance, UCF Human Resources, as well as a mediator between the students and the supervisors.

• Manages the administration and training on access and use of the FWS comprehensive platform: Workday.

• Responsible for advising students and department supervisors of FWS policies and procedures and general student financial assistance information.

• Responsible for coordination and administration of federal aid to students in special graduate and nursing concurrent programs to ensure the students’ financial aid information is current and accurate according to the programs they are enrolled and attending.

• Primary contact with other units at the University. Extensive contact with the public, parents, and students at community events and functions, and in the office. Ongoing contact with the Department of Education, and other entities involved in processing student aid.

• Monitors and coordinates the reconciliation of FWS, TEACH, and FWEP programs and assists with the fiscal reporting.

• Manages and coordinates the off-campus partnerships for FWS community service.

• Coordinates and administers the eligibility and awarding process for TEACH Grants.

• Advises and counsels students and parents regarding the financial aid process. Analyzes and evaluates students' financial needs.

• Advises on availability and sources of financial assistance including Pell Grant, campus-based aid, Federal Stafford loans, scholarships, and other programs.

• Interprets the policies, the processes, and the regulations pertaining to financial aid and all aid programs.

• Participates in outreach activities and presentation of financial aid information to groups of students, parents, high school counselors, and the public in workshops or training sessions.

• Attends professional workshops, meetings, and training sessions to assure adequate professional development and keep abreast of current rules and regulations.

• Some evening and weekend hours may be required.

Minimum Qualifications:

Bachelor's and 2+ years of relevant experience or Masters degree and 0+ years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6) . 

Preferred Qualifications:

• Experience providing exceptional customer service to a variety of stakeholders across departments and levels of the organization.

• Demonstrated ability to coordinate multiple, concurrent assignments in a fast-paced environment.

• Demonstrated ability to work independently while contributing to a cooperative work environment.

• Responsible for development and review of presentations that are used for outreach to ensure consistency, accuracy, and creativity.

• Creates presentations for the various entities who request the office's participation during outreach events.

• Knowledge of basic keyboard skills.

• Proficient in Excel and PowerPoint.

Special Instructions to the Applicants:

Some evening and weekend hours may be required.

*This is a reposted position. Previous applicants are still being considered and do not need to reapply.*

Are Benefits Important to You?

Working at UCF has its perks!  In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick leave and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• Flexible work environment

• And more…For more benefits information, go to the UCF Employee Benefits page click here .

Who Are We?

Founded in 1963 to fuel the region’s talent pipeline and support the growing U.S. space program, UCF is built to make a better future for our students and society. It’s one of the reasons U.S. News & World Report ranks UCF among the nation’s top 20 most innovative colleges, while Forbes, Kiplinger, and The Princeton Review rank us a best-value university. UCF is one of 14 universities nationwide designated as both a Hispanic-Serving Institution and a Research 1 university. With 13 colleges, including a fully accredited College of Medicine, UCF offers more than 220-degree programs between its main campus, downtown campus, hospitality campus, academic health sciences campus, and 11 UCF Connect centers located throughout the region. In addition, UCF extends its reach to communities in and beyond Central Florida by offering complete, online programs leading to bachelor's degrees, master's degrees, Ph.D.'s., certificates, and more.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

#LI-ONSITE

Department

Student Success and Well-Being (SSWB) - Student Financial Assistance

Work Schedule

Monday-Friday; 8:00 AM to 5:00 PM

Type of Appointment

Regular

Expected Salary

$36,841.00 to Negotiable

Job Posting End Date

Equal Employment Opportunity Statement:

The University of Central Florida is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.  Click on UCF's Equal Opportunity Statement to view the President’s Statement.

The UCF affirmative action plans for qualified individuals with disabilities and protected Veterans are available for inspection in the Office of Institutional Equity, Monday through Friday, from 9:00 a.m. to 5:00 p.m., upon request.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request. 

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.